Error al agregar método de pago. [Failed to add payment method.]

Discus and support Error al agregar método de pago. [Failed to add payment method.] in XBoX Sales and Promo to solve the problem; [Translation-I've been trying all week to add my card to purchase a Game Pass for PC subscription. But it has been impossible for me since every time I... Discussion in 'XBoX Sales and Promo' started by DaragonOne, May 28, 2020.

  1. DaragonOne
    DaragonOne Guest

    Error al agregar método de pago. [Failed to add payment method.]


    [Translation-I've been trying all week to add my card to purchase a Game Pass for PC subscription. But it has been impossible for me since every time I enter the data it returns me the message of:

    Try it again

    Something happened on our side. Waiting a little can be helpful.

    Try again Something happened on our side. Waiting a little can be helpful.

    QYTZs6DztU6zLXL0.66.1.11.13


    I honestly do not know how to fix this, because of this I have not been able to make my purchase. I tried to look for some kind of Microsoft support and all I got was a virtual assistant that doesn't help me at all.

    In advance thank you very much if someone can help me with this, it is a purchase for $500 CLP. (Chile account)



    Llevo intentando toda la semana agregar mi tarjeta para comprar una suscripción a Game Pass for PC. Pero me ha sido imposible ya que cada vez que ingreso los datos me devuelve el mensaje de:

    Inténtalo otra vez
    Algo sucedió de nuestro lado. Esperar un poco puede resultar útil.
    Inténtalo otra vez Algo sucedió de nuestro lado. Esperar un poco puede resultar útil.

    QYTZs6DztU6zLXL0.66.1.11.13

    Sinceramente no se como solucionar esto, debido a ello no he podido realizar mi compra. Intenté buscar algún tipo de soporte de Microsoft y lo único que conseguí fue un asistente virtual que no me ayuda
    en nada.

    De antemano muchas gracias si es que alguien puede ayudarme con esto, es una compra por $500 CLP. (Cuenta de Csdas

    :)
     
    DaragonOne, May 28, 2020
    #1
  2. DereKMolinA9003 Win User

    Error al agregar método de pago. [Failed to add payment method.]

    Hola

    Si el problema persiste puede deberse a que el banco no lo autoriza o haya fallas en el servicio. Te sugeriría esperar un día y volver a intentar

    [translation-Hello

    If the problem persists, it may be because the bank does not authorize it or the service fails. I'd suggest waiting a day and trying again ]
  3. CHILE cuenta SoFastB Win User

    Error al agregar método de pago. [Failed to add payment method.]

    [Translation-I've been trying all week to add my card to purchase a Game Pass for PC subscription. But it has been impossible for me since every time I enter the data it returns me the message of:

    Try it again

    Something happened on our side. Waiting a little can be helpful.

    Try again Something happened on our side. Waiting a little can be helpful.

    QYTZs6DztU6zLXL0.66.1.11.13


    I honestly do not know how to fix this, because of this I have not been able to make my purchase. I tried to look for some kind of Microsoft support and all I got was a virtual assistant that doesn't help me at all.

    In advance thank you very much if someone can help me with this, it is a purchase for $500 CLP. (Chile account)

    Llevo intentando toda la semana agregar mi tarjeta para comprar una suscripción a Game Pass for PC. Pero me ha sido imposible ya que cada vez que ingreso los datos me devuelve el mensaje de:

    Inténtalo otra vez
    Algo sucedió de nuestro lado. Esperar un poco puede resultar útil.
    Inténtalo otra vez Algo sucedió de nuestro lado. Esperar un poco puede resultar útil.

    QYTZs6DztU6zLXL0.66.1.11.13

    Sinceramente no se como solucionar esto, debido a ello no he podido realizar mi compra. Intenté buscar algún tipo de soporte de Microsoft y lo único que conseguí fue un asistente virtual que no me ayuda
    en nada.

    De antemano muchas gracias si es que alguien puede ayudarme con esto, es una compra por $500 CLP. (Cuenta de Chile)
    Me paso lo mismo la semana pasada, lo que me resulto fue crear una cuenta nueva y meter mi Visa cuenta rut y asi la tomo. (desde la consola directamente) y pude comprar el Xbox live gold por 1 mes a 6.990 desde mi cuenta normal no me dejo. saludos de Chile.

    [translation-The same thing happened to me last week, what I found was to create a new account and put my Visa account rut and so I take it. (from the console directly) and I was able to purchase the Xbox live gold for 1 month at 6,990 from my regular
    account I won't let myself. greetings from Chile.]
  4. CESARCANTU1 Win User

    Error al agregar método de pago. [Failed to add payment method.]

    Me imagino que la tratas de anadir en tu cuenta microsoft en la web?

    Checa que la tienda o la cuenta microsoft esten localizadas en el mismo pais de donde la tarjeta es. Lo puedes cambiar entrando a tu cuenta y en configuracion.

    Intenta eso y me dices si no te funciona.

    [Translation-I imagine you're trying to add it to your microsoft account on the web?

    Check that the store or microsoft account is located in the same country where the card is. You can change it by logging into your account and setting up.


    Try that and tell me if it doesn't work for you.]
  5. XBF Steven R Win User

    Error al agregar método de pago. [Failed to add payment method.]

    Hey there
    DaragonOne
    ,

    We will be locking this thread due to it being revived by a new post. If the issue is ongoing, we recommend creating a new thread. We will be more than happy to answer any questions. Thank you and happy gaming!
  6. Sui-Sama Win User

    Error al agregar método de pago. [Failed to add payment method.]

    Lo dudo, ya que pago suscripciones con la misma tarjeta, he comprado en ps4, steam, etc.

    También tengo un amigo que le pasa exactamente lo mismo.

    [translation-I doubt it, since I pay subscriptions with the same card, I have purchased on ps4, steam, etc.

    I also have a friend who has exactly the same thing.]
Thema:

Error al agregar método de pago. [Failed to add payment method.]

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