error 8c15000c

Can you access my xbox account and try to fix this, i tried everything as stated in xbox support,also as stated via conversation through mail kindly assist for the same as i cannot buy new game or download my previous purchased game from download history

:)

 

DLC Problem

Hi,

This looks like an incorrect billing address error as detailed here
support.xbox.com/.../error-code-8c15000c

Can you check your address?

 

8C15000C

Hello Flutter!

What is the exact error that you get when you try to by content? Usually this error means that your Billing Contact information is incorrect.

support.xbox.com/.../error-code-8c15000c

 

Hi there, thanks for reporting the issue.

The error is related to the Xbox Live billing address. Could you please check you’ve followed all the steps to solve it? https://support.xbox.com/en-CA/xbox-360/xbox-live/error-code-8c15000c

 

No one here on the forums can access your account.

The error you mentioned is related to incorrect billing address details as per 8C15000C Error Code | Xbox Live Billing Address Error

Make sure your billing address and Zip/Postal code are correct. You may want to look at your billing details here https://account.microsoft.com/billing/addresses
and correct the details before making a purchase.

 

You see the following error code when you try to make a purchase on Xbox Live on Xbox:

This may mean that you have entered one of the following incorrectly:

• Billing address
• Zip Code or postal code

The information you entered doesn't match the billing address or code used by your credit card company.

Solution

Make sure you've correctly entered the billing address and Zip Code or postal code for your Xbox Live or Music Pass account. Make sure that it matches the billing address and code used by your credit card company. To change the billing address for your Xbox
Live or Music Pass account, see
How to change or update Xbox Live billing account information.

If you keep experiencing the problem, contact Xbox Support.