Error 8C15000C followed by 8c150009

akshaykhachane1 · Dec 2, 2018

Hiya ManjunathRamesh,

I'm sorry to hear that the issue is still being persistent. I recommend to install your profile into a USB Drive, then restart the console.

Make sure your account is installed onto the USB Drive and not the console, then see if that will allow the account to register.

(Plug in USB> go to Settings>System> Storage>Hard Drive/Memory Unit> Profile> Transfer/move profile to USB> Restart console and make sure profile is only on USB)

Once the profile is moved, then attempt to connect to the live services. If there is still an issue, then remove the hard drive from the console.

(Turn off console> Unplug console> Remove the hard drive from the console, then plug in the USB> and test the services again)

(If it works then the hard drive could be corrupted, and if the console does not have a hard drive then it may just need extra space/Storage to register the information so get a hard drive or USB)

let us know if that works
Click to expand...

tried this thing hardrive is working because i can open and downlaod free games and trials also...problem is with paid ones which doesnt open only...and because of this error 8C15000C i am not able to reedem 2 games which i got in box with console as a bundle
package

Fubski · Dec 3, 2018

Are you physically located in a region where live is supported?

Fubski · Dec 3, 2018

With regards to contacting Xbox Chat Support, you may just go to : http://xbox.com/en-us/contact-us.

ManjunathRamesh · Dec 4, 2018

Here is some info on those error codes: Xbox Error Status Codes | Xbox Support

This may mean that you have entered one of the following incorrectly:

Billing address

Zip Code or postal code

The information you entered doesn't match the billing address or code used by your credit card company.
Click to expand...

Its already same address. I have checked both.

ManjunathRamesh · Dec 4, 2018

I am located in India, how do I know which domain/country the live account belongs to?

ManjunathRamesh · Dec 4, 2018

Thanks, I have tried this thing and it dint work. however I am able to download few apps and I am able to check these things in the Hard Drive. Also have tried wireless/wired connection and I have a stable 70 Mbps fibernet broad band connection. I am able
to watch HD movies online seamlessly.

HyperVenom523 · Nov 6, 2018

I would recomend you to use newer hardware since is better optimized like Xbox One or the newer variants and yoy can always contact Contact Us | Xbox Support

Amit Trivedi · Dec 24, 2018

I am getting error code 8C150009 on my xbox 360 console and I am not able to utilize my live membership and even I am not able to download digital games which I have purchased from Xbox live account. I have checked my Billing address and it is very much correct. Need support for resolving issue

HyperVenom523

I would recomend you to use newer hardware since is better optimized like Xbox One or the newer variants and yoy can always contact https://support.xbox.com/contact-us

ManjunathRamesh

I am located in India, how do I know which domain/country the live account belongs to?

akshaykhachane1

Folks any one suggest how to contact the customer support for xbox. I regret buying xbox live gold member ship and unable to download my purchased games after that. I can't contact any customer support representatives also. I am getting error codes Error
8C15000C followed by 8c150009. My billing address in the card and xbox are same. Kinldy assist.

Best regards,

getting same error out of the box.. i am also from india...tried every thing.. my billing info is correct getting same Error 8C15000C i also xbox live gold subscription which i got with console..with 2 free games code unable to reedem that also..in website
its showing gold membership but in xbox console its not showing followed by error 8c150009..i have same query everything matches errors of manjunathramesh and i am facing same so please solve this i am really fed up with this...anyone please help

XBF Jeremy Z

Hiya ManjunathRamesh,

I'm sorry to hear that the issue is still being persistent. I recommend to install your profile into a USB Drive, then restart the console.

Make sure your account is installed onto the USB Drive and not the console, then see if that will allow the account to register.

(Plug in USB> go to Settings>System> Storage>Hard Drive/Memory Unit> Profile> Transfer/move profile to USB> Restart console and make sure profile is only on USB)

Once the profile is moved, then attempt to connect to the live services. If there is still an issue, then remove the hard drive from the console.

(Turn off console> Unplug console> Remove the hard drive from the console, then plug in the USB> and test the services again)

(If it works then the hard drive could be corrupted, and if the console does not have a hard drive then it may just need extra space/Storage to register the information so get a hard drive or USB)

let us know if that works

XI11

also many people have paypal?

Error 8C15000C followed by 8c150009