Error 8C150009 occurs when opening Account Management on Xbox 360

ZbyněkČekel · Mar 20, 2019

This error started to appear after I activated 1year Gold Subsription on newly purchased X One S a week ago. Before did not appear.

Your membership part shows: Can´t list your memberships. Please try again later.

On web site in My Subscription shows all is ok and valid. On Xbox One S console all is OK.

On Xbox 360:

I waited till all services are back in order, all is Normal since yesterday, but error appears over and over again.

I tried to remove my profile, Download profile again, nothing.

I tried to remove last Xbox Update and install again, nothing.

I tried to reset whole console via Initial setup to initial state, nothing.

I tested Xbox LIVE connection and all is green except it shows in part "Live status" -> "Service" -> "Service Alert" (strange, when website shows all Up and Normal?)

All above I tried in last hour.

It´s not preventing me in use of Gold on Xbox 360, but it´s pretty annoying when I enter such Settings part of menu.

:)

XBF Meryem R

Hello there!

Please try following the steps on this link to resolve the issue Error 8C150009 occurs when opening Account Management on Xbox 360 | Xbox Support

Cloud Gear 13

Hello, here link is for the 360 version and might work for the One version: Error 8C150009 occurs when opening Account Management on Xbox 360 (is
the title of the article but I suggest you try on this one.

ZbyněkČekel

No one from Microsoft did help me, the issue remains. I already gave up long time ago.

Even the support from Microsoft told me that they raising some ticket, never get solution back.

ZbyněkČekel

Hi again,

so I just tried my wife´s LIVE account without Gold on my console and Account management works OK without any errors.

So it seems there´s something wrong with my Gold account on my general account.

Right after that I again switched to my account and I´m getting this:

I went through the files for potential corrupt data and didn´t find any.

I will try to contact agent (again), I did it already during last weekend and all was aimed for outage, which unfortunatelly was not reason.

Kelemvor79

see this link https://support.xbox.com/en-us/xbox-360/errors/error-code-8C150009

Error 8C150009 occurs when opening Account Management on Xbox 360