Error 801540A9 when attempting to download profile on xbox 360

FelipeHumberto · Nov 4, 2018

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Hello,

Thanks for the support message!

This error code suggests that a child account is having trouble loading family member profiles. You may see this error code in the following format:

801540A9

Sorry, this profile can't connect to Xbox LIVE on this console. To fix it, download it again.

Solution

Re-associate the child account to the parent account. To do so:

Sign in to your Microsoft account and select the
Family tab.

Select Add a child.

Enter the email address of the child account that you want to re-associate with the parent account. This will send an invitation to the child account’s email address.

Sign out of your Microsoft account and sign in to the child account.

Note For security reasons, you may be asked to verify the account.

Select the button labeled Sign in and accept.

Note Email can be found by selecting View inbox.

If you keep experiencing the problem, Contact Us.
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Hello

Good evening, Exmo. Sr.

My name is felipe Humberto, on my account, my name is felipe

[Mod removed- personal information]

I came here to communicate with the manager of Xbox Live to ask him how I can solve the error 801540A9 in Xbox 360, because I could not find how to solve this error, I looked at their sites how to solve
my problem, and none helped me, so I come here to ask directly how to resolve this error, I have been having this error for almost a month, and I have not succeeded in finding the solution. I hope you respond, or as soon as possible.

You can contact me by my email that is: [Mod removed- personal information]

graciously:

Felipe Humberto

--------------------------------------------------------------------------------------------------------------------

Portugues

olá

boa noite Exmo. Sr

Meu nome é felipe Humberto, em minha conta, meu nome é felipe

[Mod removed- personal information]

Venho aqui comunicar-me com o responsável da Xbox Live para perguntar-lhe, como posso resolver o erro 801540A9 no Xbox 360, pois não pude encontrar como resolver esse erro, eu procurei em seus sites como resolver meu problema,
e nenhum me ajudou, então venho aqui perguntar diretamente como resolver esse erro, estou com esse erro a quase um mês, e não tive sucesso em encontrar a solução. Espero que me responda o mais breve possível.

você poderá entrar em contato comigo pelo meu e-mail que é:

[Mod removed- personal information]

atenciosamente:

Felipe

[Mod removed- personal information]

:)

ZombieLord665 · Nov 4, 2018

I Cant Download My Xbox Live Profile

When Ever I Try To Download My Xbox Live Profile It Gives Me This Error Message.

"Sorry, Xbox Live profiles can't be downloaded right now. Try again later."

And I Get The Error Code: 801540A9

Please Help!

ThomasGonzalez_Sx4 · Nov 4, 2018

Error "sorry xbox live profiles can't be downloaded right now" 801540a9 when downloading profile.

I get the error "sorry xbox live profiles can't be downloaded right now. Try again later" 801540a9. when I try to download profile. The profile is a Microsoft family child account.

I was able to download my Microsoft parent account without any problems.

WhiteyBlack2 · Nov 4, 2018

Forums International Numbers

http://forums.xbox.com/xbox_support/f/12/t/184869.aspx

T3chnlgydude

Hi skyhighred

Please have a look at this support page(Xbox One):

https://beta.support.xbox.com/help/errors/error-code-801540a9

Here is a link to another thread with the same issue(Xbox 360):

https://answers.microsoft.com/en-us...-profile/f7562ea9-dc9d-4694-9c11-94152b7a1450

XBF Leslie D

Hi Andrew,

I'm sorry to hear this is happening. We'll be glad to assist you further with this, I do have a question I would like to clarify. Since you're attempting to play this game on the Xbox One and it's asking you to sign in to your 360 profile, do you attempt
to download a complete different profile from the one you're signed in to the Xbox one? Reason I ask this is a common thing that happens when It prompts to have you download the profile on what appears to be the '360 dashboard' on the Xbox one you just need
to re-download the profile you have/ are signed in on the Xbox One.

Now, if you're trying to sign in and it is the same account for Xbox one and the 360 and it's prompting you this error code then this troubleshooting article may help further

"Error 801540A9 occurs when you start a game on Xbox one'

Hope to hear back soon to further assist.

Whitey Black

Forums International Numbers

http://forums.xbox.com/xbox_support/f/12/t/184869.aspx

CommChiefRPR

I'm not sure if this is related, but now when I attempt to download my profile I am prompted with a message that states "Sorry, XBL profiles can't be downloaded right now. Try again later" Error Code: 801540A9.

Noahgriff

Hey, this is a link to a thread with someone having a similar problem; https://answers.microsoft.com/en-us...-profile/f7562ea9-dc9d-4694-9c11-94152b7a1450

Error 801540A9 when attempting to download profile on xbox 360