Error 102 and then 101

tylermorkot · Aug 11, 2020

So I recently bought a new hard drive for an Xbox I bought ages ago. I downloaded an offline update onto my USB and after I went into the troubleshoot option and selected offline update I got error E101. And when I booted the console up it said "Something
went wrong" And gave the error message E102 which were rhe exact same error messages which lead me to buy a new hard drive and update the console offline. I've heard that you need to download the right files that match your console's OS system? I really just
need help with this as it's been sitting in my house for over 4 months

:)

Smwutches

As self repair is a violation of the terms of service, we cannot assist with this issue.

Georges C.

To reset your Xbox without online mode, there is only this one, see if when trying to reset the console it does not show any error message such as 102, 101 etc. geralemte may be something in the xbox's internal HD.

skulker00

@sidneyTP there are only 101 weapons blueprints available currently. 102 & 103 are from the next two DLCs

CikuM

No solution so far despite following all options. Still alternating between Error 101 and 102.

My son is heartbroken as the device is only 6 months old and we are in lockdown. I tried the OSU1 update and also the offline reset to factory.

Gerardo CG

Hi there BluntForce110, my name is Gerardo, and I'm an Xbox player, just like you. I'll be happy to assist you with any questions or concerns you may have.

I'm sorry to read that you're facing this issue with your Xbox One S console.

Since the problem persists even after resetting the console and performing an offline update, it suggests that it could be related to the console's hardware, possibly the internal hard drive. These types of errors are typically associated with the hard drive's operation if it's not a software issue, as in this case. However, it's something that cannot be determined 100% in a forum, as it could be another component, and it needs to be determined after a physical inspection of the console by qualified personnel.

In this situation, it will be necessary for you to send your console to a trusted technician in your local area for proper inspection and repair.

It's important to note that Xbox no longer officially repairs Xbox One consoles and only provides repair services for Xbox Series X|S consoles, as you can confirm in the following link in the dropdown menu "Out-of-warranty service costs":

https://support.xbox.com/help/hardware-network/warranty-service/getting-your-product-serviced

As you can see, only Xbox Series X|S consoles are listed there, not Xbox One consoles.

Please keep in mind that in this public forum, we are just fellow players like you, trying to help other players with our best intentions.

I appreciate your understanding and if you have further questions please let me know.

Kind regards,
Gerardo.

Error 102 and then 101