Error 0xc33607d9 can't play film and tv

Discus and support Error 0xc33607d9 can't play film and tv in XBoX on Consoles to solve the problem; to play premium content please ensure your build of windows is signed with the official Microsoft windows production certificate Above is the error I... Discussion in 'XBoX on Consoles' started by JAndr3ws, Dec 27, 2016.

  1. JAndr3ws
    JAndr3ws Guest

    Error 0xc33607d9 can't play film and tv


    to play premium content please ensure your build of windows is signed with the official Microsoft windows production certificate

    Above is the error I get in my film and tv app when playing things I paid for

    :)
     
    JAndr3ws, Dec 27, 2016
    #1
  2. jwhaat95
    jwhaat95 Guest
    Need help

    I rented a movie on the Microsoft store, through the Films & TV app. But when I try to play the movie it comes up with a window saying “Can’t play. Can’t do that because of a temporary server condition. Please try again later. 0xc33607d9.” I checked the
    Microsoft page and the error code did not have a match for their site, also said there were no server conditions. Can anyone help in any way? Seems like a waste of money if the movie just expires.
     
    jwhaat95, Dec 27, 2016
    #2
  3. StuartMenten
    StuartMenten Guest
    error code 0xc33607d9

    I've been trying to play a previously purchased (from Microsoft, via the Movies & TV app) movie on my xbox one, and am met with the following error message:

    "Can't play.

    To play premium content, please ensure your build of Windows is signed with the official Microsoft Windows Production certificate.

    0xc33607d9"

    I can't find any documentation anywhere about this error code. I tried following the steps outlined in: Troubleshoot Movies & TV | Xbox One,
    to no avail.

    help help/suggestions? Thanks in advance.
     
    StuartMenten, Dec 27, 2016
    #3
  4. IrksomeRhino73-[xbox Win User

    Movies and TV app will not play movies

    Im getting a code 0xc33607d9 that wont let me play my movies
  5. Mattbps Win User

    0x800c000b

    Hell Satanico,

    i have the same problem. I can look the trailers of films without problem and if I want to look the film I get the 0x800c000b error.
    I can also watch trailers, but no films that I have purchased. I have reset my router, reset my Xbox, restored purchase films on the app, restalled the film and tv app, restalled my xbox profile, checked that I'm online. I had an update to the windows store
    the other day, both on my PC and Xbox. I can only assume that this has done it. I can't even download the films on my PC.
  6. K0RIK Win User

    Purchased movies stop playing after a minute error code 0x80190190

    I have been having the same issue for the past few days both with the Films & TV on both Xbox One's and also our Windows10 computers.

    The 0x80190190 error appears within 1 minute of starting a movie or tv show.

    The problem happens on all internet connections (both at home and at work).

    There is definitely a problem with the Films & TV video service.
  7. ThirstierGrub30 Win User

    0xc33607d9

    I received this code as well. I am trying to watch a rented movie but this same code appears on the screen.
  8. Richyboy93 Win User

    xbox one 0x91d70001

    If you have any Game capture device between your xbox and TV, unplug it. You can't watch films with it plugged in. Hope this helps :)
Thema:

Error 0xc33607d9 can't play film and tv

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