Error 0x91d7000e

Discus and support Error 0x91d7000e in XBoX on Consoles to solve the problem; I get this error when I try an play an atmos enabled blu ray on my original xbox one. I have a Txnr 646 receiver which can play and decode atmos. Any... Discussion in 'XBoX on Consoles' started by Go Get lt, May 15, 2017.

  1. Go Get lt
    Go Get lt Guest

    Error 0x91d7000e


    I get this error when I try an play an atmos enabled blu ray on my original xbox one. I have a Txnr 646 receiver which can play and decode atmos. Any thoughts?

    Error 0x91d7000e [​IMG]

    :)
     
    Go Get lt, May 15, 2017
    #1
  2. Unwr1tt3n360
    Unwr1tt3n360 Guest
    0x91d7000e DTS-HD specific error?

    After re-reading and trying the below it worked!

    1. Go to Settings > Display & sound > Video output > Advanced video settings
    2. Ensure TV connection is set to “Auto-detect (recommended)”

    That's a bit weird though... Looks like a bit of a bug to me...
     
    Unwr1tt3n360, May 15, 2017
    #2
  3. Unwr1tt3n360
    Unwr1tt3n360 Guest
    0x91d7000e DTS-HD specific error?

    I was about to submit a new thread about this, I'm experiencing exactly the same issue. DTS-HD Master Audio specific titles do not seem to work and fail with the 0x91d7000e error. I've tried power cycling the console, unplugging everything and plugging back
    in, trying all sorts of combos in the video/audio settings, still nothing. Dolby Digital, TrueHD and Atmos all work fine. DTA-MA and DTS:X does not work.

    I'm connected to a Yamaha RX-A2050 which supports all of theses...
     
    Unwr1tt3n360, May 15, 2017
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    Error 0x91d7000e

    Hey there Go Get It!

    We actually have a troubleshooting guide specifically for
    error code 0x91d7000e     that you should take a peek at. That guide explains how to resolve that particular error code.

    Let us know how it goes! Error 0x91d7000e :)

    --------------------------------------

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines
    and if you're a member of the Xbox Insider Program, check out the
    Xbox Insider Program Forums for help with Insider
    Program troubleshooting.
     
    Miss Bijoux, May 16, 2017
    #4
  5. Go Get lt
    Go Get lt Guest
    Yep it works just fine now. Thanks Error 0x91d7000e :)
     
    Go Get lt, Nov 1, 2018
    #5
  6. Go Get lt Win User

    Error 0x91d7000e

    Hey there Go Get It!

    We actually have a troubleshooting guide specifically for
    error code 0x91d7000e     that you should take a peek at. That guide explains how to resolve that particular error code.

    Let us know how it goes! :)

    --------------------------------------

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines
    and if you're a member of the Xbox Insider Program, check out the
    Xbox Insider Program Forums for help with Insider
    Program troubleshooting.
    Yep it works just fine now. Thanks :)
  7. Miss Bijoux Win User

    Error 0x91d7000e

    Hey there Go Get It!

    We actually have a troubleshooting guide specifically for
    error code 0x91d7000e     that you should take a peek at. That guide explains how to resolve that particular error code.

    Let us know how it goes! :)

    --------------------------------------

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines
    and if you're a member of the Xbox Insider Program, check out the
    Xbox Insider Program Forums for help with Insider
    Program troubleshooting.
  8. Unwr1tt3n360 Win User

    0x91d7000e DTS-HD specific error?

    I was about to submit a new thread about this, I'm experiencing exactly the same issue. DTS-HD Master Audio specific titles do not seem to work and fail with the 0x91d7000e error. I've tried power cycling the console, unplugging everything and plugging back
    in, trying all sorts of combos in the video/audio settings, still nothing. Dolby Digital, TrueHD and Atmos all work fine. DTA-MA and DTS:X does not work.

    I'm connected to a Yamaha RX-A2050 which supports all of theses...
    After re-reading and trying the below it worked!

    1. Go to Settings > Display & sound > Video output > Advanced video settings
    2. Ensure TV connection is set to “Auto-detect (recommended)”

    That's a bit weird though... Looks like a bit of a bug to me...
  9. Unwr1tt3n360 Win User

    0x91d7000e DTS-HD specific error?

    I was about to submit a new thread about this, I'm experiencing exactly the same issue. DTS-HD Master Audio specific titles do not seem to work and fail with the 0x91d7000e error. I've tried power cycling the console, unplugging everything and plugging back
    in, trying all sorts of combos in the video/audio settings, still nothing. Dolby Digital, TrueHD and Atmos all work fine. DTA-MA and DTS:X does not work.

    I'm connected to a Yamaha RX-A2050 which supports all of theses...
  10. Miss Bijoux Win User

    0x91d7000e DTS-HD specific error code?

    Hey Slushy!

    So we don't run you through steps you've already tried, can you list all the troubleshooting steps you've taken thus far? Also, what is the make/model of your AVR and TV?

    Screenshots of your settings screen on your console would also be helpful.

    Having that info will help us start figuring out what to do so let us know! :)

    --------------------------------------

    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines
    and if you're a member of the Xbox Insider Program, check out the
    Xbox Insider Program Forums for help with Insider
    Program troubleshooting.
Thema:

Error 0x91d7000e

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