Error 0x87e00017 while downloading games through the Xbox PC App

Discus and support Error 0x87e00017 while downloading games through the Xbox PC App in XBoX on Windows to solve the problem; Greetings Microsoft Community, Yesterday, I purchased the Xbox Game Pass and attempted to download some games in order to play with friends but... Discussion in 'XBoX on Windows' started by AlexPanathas, Nov 7, 2021.

  1. AlexPanathas
    AlexPanathas Guest

    Error 0x87e00017 while downloading games through the Xbox PC App


    Greetings Microsoft Community,

    Yesterday, I purchased the Xbox Game Pass and attempted to download some games in order to play with friends but unfortunately, I was not able to succeed. Every time I try downloading a game it does the preparation but it always fails to start and gives me an error with the following code 0x87e00017 (except two cases, I'll get to that later).

    I have tried everything besides formatting my computer (which I would do anything to avoid) including many other solutions that I found online such as...

    reinstalling the Xbox app,

    trying different hard drives,

    resetting my router & computer multiple times,

    running WSReset.exe on command prompt with administrator rights,

    clearing and defragging registry files,

    making sure WindowsApps is an accessible file,

    trying to download a game via the Microsoft Store,

    making a new Windows user and trying to download from there,

    using VPN since it was an available option,

    even trying through a different Xbox account to confirm that mine wasn't bugged or something.

    All windows updates are up to date and I have confirmed that the Game Pass is correctly set up on my account. Also, no antivirus is active on the PC therefore it can't be the problem.

    The only two exceptions that I could find (that started downloading files) were Sea of Thieves and VA-11 Hall-A, both games that were downloaded and played (and uninstalled at the end of the subscription) the last time I used an Xbox pass almost 1 year ago. Also, during last time, I never had any issues downloading games and everything worked perfectly. I'm not sure if that helps finding the problem but it might give a clue or something.

    I spent more than 6 hours trying to get through this problem but with no luck. At this point it has become a brain teaser. Any help you guys can provide me is extremely appreciated.

    :)
     
    AlexPanathas, Nov 7, 2021
    #1
  2. SammyVS Win User

    Error 0x87e00017 while downloading games through the Xbox PC App

  3. MatsN67 Win User

    Can only download one game from xbox in win11

    This is the error code i get in xbox app when i dowloading through my iphone. 0x87e00017
  4. KarenLora Win User

    Xbox Game Pass not installing games

    Hi,

    My name is Karen, I'm an Independent Advisor and Microsoft user like you and I'll be glad to help you today.

    1] Clear Microsoft Store cache

    Clearing the store cache resolves almost all the issues including 0x87e00017. Here’s how you can clear Microsoft Store cache on Windows 10 PC –

    Launch Command Prompt having administrative privileges.

    On the elevated console, type wsreset.exe, and press Enter.

    WSreset

    Wait for a while as the code starts running and clearing the Store cache.

    When this process completes, Microsoft Store will launch automatically.

    Reset Xbox Game Pass cache

    After clearing the Microsoft Store cache, clean Xbox Games Pass cache as well. Doing so will fix any issue that arises due to accumulated cache. Here’s how to reset Xbox Game pass cache –

    Press Win + S to launch the search bar, and type “Xbox Game pass” in the text field.

    Right-click on the top result and hit App settings.

    On the upcoming screen, scroll down to the Reset button, and click on it.

    If there appears any prompt asking for your consent, hit Reset again.

    2] Update Steam/Xbox services

    If you still receive the 0x87e00017 error while playing any games on the computer, update all game-related services as well. To do so, follow these steps –

    Click the basket icon to start the Microsoft Store application.

    Go to the top-right corner and click the three horizontal dots.

    Select the Downloads and Updates option.

    Store Error 0x87e00017 - Downloads and Updates

    On the upcoming screen, go to the top-right corner again, and click Get Updates.

    Doing so will download and install any pending updates for either Steam or Xbox console.

    After updating the related services, try playing the game again. The error 0x87e00017 should not appear again.

    3] Use Windows Store Apps Troubleshooter

    If the 0x87e00017 error still appears while playing games, run Windows Store apps troubleshooter –

    Go to Settings > Update & Security > Troubleshoot.

    Jump to the right side and click Additional troubleshooters.

    On the upcoming screen, select Windows Store apps, and hit Run the troubleshooter.

    Store Apps Troubleshooter

    The troubleshooter will immediately start looking for the underlying issues. If it provides any fix, hit Apply this fix button.

    After applying the fix, restart your PC.

    Note: If the error 0x87e00017 is occurring only for a specific game, reset that particular game using the below steps –

    Right-click on the Windows icon and select the top option i.e. Apps and Features.

    On the right pane, scroll down to the problematic app, and right-click on it.

    Hit Advanced options on the extended pane.

    On the succeeding screen, scroll down and click Reset.

    When a pop-up appears asking your permission, click Reset again.

    4] Use the Xbox beta app to Fix 0x87e00017

    If you are getting the 0x87e00017 error while playing games on the Xbox console, try installing the beta version of this application.

    Go to the Xbox beta site, and click DOWNLOAD THE APP.

    Store Error 0x87e00017 - Beta app

    After the download completes, open the folder containing the setup file, and double-click on it.

    Accept all terms and conditions to install Xbox beta app.

    You may now use this new console to install any game that was causing trouble previously.

    5] Download and Install Pending Updates

    If none of the above workarounds resolve the 0x87e00017 error, you’re left with only one option i.e. clean install Windows 10. In case you don’t want to go for this, try installing all of the pending updates – Security or optional. Here’s how to search for pending updates and install them –

    Go to Settings > Update & Security > Windows Update.

    Head over to the right side and click the Check for updates button.

    The system will then check for any pending updates online and if available, the same gets automatically downloaded and installed.
  5. Paquettia Win User

    my xbox app canot detect grounded update ,error 0x87e00017

    Thanks for your advice! But unfortunately, I I tried all methods you offered but STILL 0x87e00017 :(

    0x87e00196 appears several times and I found this Error 0x87e00196 occurs when you try to manage a game on Windows | Xbox Support It doesn't work too

    This problem occurred on 10/9 last time, and I also received 0x87e00017, I uninstalled my Xbox App and the problem resolved immediately, so I uninstalled Xbox App five times today. Obviously,0x87e00017 🙁

    I don't know what I can do now, maybe buy Grounded on steam so that I won't suffer from this download problem.
  6. BINGO_DUFUS Win User

    Galactic Civilizations DLC won't work. Error code 0x87e00017

    Tried all that. No change. Still get error code 0x87e00017 at 100% download.
Thema:

Error 0x87e00017 while downloading games through the Xbox PC App

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