Error 0x87e00013 while updating a game in XBox beta onPC

PhilippePlas · Dec 2, 2019

so let's start a "new" thread are you are locking the "old one" without answering it.

we are a lot to have this error code each time there is an update on any XBOX Game Pass PC games (gears 5, Outer World, Age of the empire 2...)

The other windows 10 app don't have any issue updating , only the games from xbox game pass.

only actual solution is to uninstall then reinstall the game

:)

xtralag

I have recently started my gamepass on PC to play The Outer Worlds. After a break I wanted to continue but realized that I cannot start the game anymore. The game needs an update but updating is still (!!!) not working. I get the same error 0x87e00013 and
nothing helps to resolve it.

As far as I can see this issue is there for at least 2 months. Sorry that I need to say that but this is (imho) very poor performance and certainly no good promotion for this service. I am currently using a gift code that came with new hardware, but if this
issue is not resolved before my code expires, I will certainly not pay for a service that requires you to uninstall and reinstall games instead of updating them.

Best regards.

Melkortopia

I'm also having this same error code, except for the latest update to Age of Empires 2: Definitive Edition.

Steam never has these issues. This is ridiculous.

Tried restarting my computer, twice. No effect on the solution. Now trying uninstalling and re-installing.

I'm using the Xbox Game Pass.

PhilippePlas

same issue ... can't update any xbox game pass PC games....

have to uninstall /reinstall.

other apps (that are not xbox game pass) are uptated through store without any issue.

for microsoft: dead cells has no cloud saves through xbox live (working on outer world/gears 5..but not dead cells)

xDevilxGirlx421

Do you get this same issue installing the games directly from the Windows 10 Store? The Store recognizes your subscription and you can install directly from there. This will help rule out if it's an Xbox (Beta) App issue that needs
to be reported, or an issue with your Windows Store app.

If it's a Windows Store issue, where you're getting the same error on the Store, then I'd follow the steps for the

Windows Store Troubleshooter found here.

Let us know, and we can provide the next best steps for troubleshooting.

XBF Brad A

Hello all,

As this is an old thread, I will be locking this one. Updates, games and everything changes often so would be best to create a new thread. Once a new thread is created we will be happy to assist you in any issues or questions you might have.

Thanks,

Brad

Error 0x87e00013 while updating a game in XBox beta onPC