Error 0x87DD0005 Whilst trying to sign into Subnautica Below Zero on PC

I'm Samy an independent advisor. Welcome to the Xbox community. How are you?

These steps can help you, give it a try.

Check for updates on Windows Update, update everything including optional/additional updates.

1. Logout from Xbox app and Microsoft Store app

2. Look for the Xbox app and Microsoft Store app in the Windows menu, right-click, click app settings and then click terminate, restore and reset. Do this for the game too.

3. Clear the store cache type ''wsreset'' in the Windows bar, run as admin, and wait for the screen to close and open the store automatically.

4. Open the Microsoft Store app, click on the 3 dots in the upper right corner>downloads updates>get updates and update everything.

5. Restart your PC, log in to both apps and see if that solves the problem.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

As per checking the error code, according to Xbox support: "This may mean that we’re having trouble checking usage rights, or that the game is no longer in the Game Pass catalog."

I can confirm that Subnautica: Below Zero is no longer on the Xbox game pass library and you've mentioned that you played the game when it was on the game pass. Just a friendly reminder though that if you don't own the game and you were able to play the game through the game pass, once it was removed even if it's still installed on your end, it will no longer be playable.

Its confirmed that Subnautica : Below Zero will not be coming out to Game Pass at launch, although it might come out in a month or two but its not confirmed just yet the exact time.

Subnautica Below Zero does not appear to be coming to game pass at this current time. Seeing as the original is in game pass I wouldn’t rule it out coming in the future but probably not at launch.

Hello Gamer Question,

We are happy to hear that the problem you had with Subnautica: Below Zero Not Saving has been resolved. We’re glad we were able to help you!

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Regarding to your to put more predators on game. That's actually a nice idea to make the game more challenging. However as mush as I'd love too but only the Unknown Worlds Entertainment, Inc. can make that idea possible. They're the one supported the game and you may directly contact them for that suggestion.

Thanks again for choosing Microsoft!



Microsoft Community Moderator