Error 0x838601e7 HELP!

Discus and support Error 0x838601e7 HELP! in XBoX Games and Apps to solve the problem; Hi everyone, I have a problem in my account I do not know for sure... but every time I log into my account and synchronize in battlefiel 1 an error... Discussion in 'XBoX Games and Apps' started by O WesleySafadao, Mar 30, 2017.

  1. Error 0x838601e7 HELP!


    Hi everyone, I

    have a problem in my account I do not know for sure... but every time I

    log into my account and synchronize in battlefiel 1 an error message

    appears
    with the numbers 0x838601e7 I have already searched and still

    have not found a solution If someone knows please help me!

    thank you!

    :)
     
    O WesleySafadao, Mar 30, 2017
    #1
  2. LUIS2185
    LUIS2185 Guest
    how to fix error 0x838601e7

    i need help to fix an error appear when i was playing the rise of the tomb raider, the error have the code 0x838601e7
     
    LUIS2185, Mar 30, 2017
    #2
  3. celt2802
    celt2802 Guest
    Switched on xbox one,trying to play fifa17, it then tries to sync data and fails at 70% with error

    error code 0x838601e7 repeatedly showing on Fifa 17
     
    celt2802, Mar 30, 2017
    #3
  4. Error 0x838601e7 HELP!

    Hey there O WesleySafadao,

    Sorry to hear about the issue with syncing. Let's check a few things to narrow this down. Does the issue persist when using both wired or wireless network connections on the console?



    Run a Detailed Network Statistics test on the Xbox One console and please provide the following information.

    • Download Speed
    • Upload Speed
    • Latency
    • Packet Loss %
    • Wireless Strength (if applicable)
    • Modem Manufacturer
    • Router Manufacturer (if being used) as well as the model number

    That information will help us determine the next best steps. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
     
    Mister Mascot, Mar 31, 2017
    #4
  5. dempup Win User

    error code 0x838601e7

  6. XBF Ihssane Z Win User

    Sync error for gta 5

  7. Mister Mascot Win User

    Error 0x838601e7 HELP!

    Hey there O WesleySafadao,

    Sorry to hear about the issue with syncing. Let's check a few things to narrow this down. Does the issue persist when using both wired or wireless network connections on the console?



    Run a Detailed Network Statistics test on the Xbox One console and please provide the following information.

    • Download Speed
    • Upload Speed
    • Latency
    • Packet Loss %
    • Wireless Strength (if applicable)
    • Modem Manufacturer
    • Router Manufacturer (if being used) as well as the model number

    That information will help us determine the next best steps. Thanks!

    _______________________________________________________



    Xbox Forums Staff

    Be sure to check out the Xbox Forum Guidelines for the Do's and Don'ts as well as the Xbox
    Insider Program Forums
    for help with Xbox Insider Program troubleshooting. Achievement issues? Check our sticky

    HERE
    for the best info.
  8. DanielLowbridge Win User

    Hitman unable to sync data

    Thanks for the reply. Unfortunately there are no articles on the error code 0x838601e7.
  9. JoelWilliams7 Win User

    Error code 0x87e10bca

    Same things happening with me and black ops 4 but the error codes different; mines saying 0x838601e7
Thema:

Error 0x838601e7 HELP!

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