Error: 0x838601e7 | Can't sync Data

Discus and support Error: 0x838601e7 | Can't sync Data in XBoX on Consoles to solve the problem; Okay, so I have been running into this problem for several months. I've been trying to play BF4 (Been having issues with constant Data syncing crap for... Discussion in 'XBoX on Consoles' started by ixMyth, Jul 8, 2014.

  1. ixMyth
    ixMyth Guest

    Error: 0x838601e7 | Can't sync Data


    Okay, so I have been running into this problem for several months. I've been trying to play BF4 (Been having issues with constant Data syncing crap for the last 2-3 months) and now I can't even get the game to start without having issues.

    I have tried to remove my profile, hard reset and retry. Didn't work. I've factory reset 3 times, didn't work. I am honestly getting to the point of just chucking this worthless console in the closet and forgetting about it.

    Any help... since Micro$oft's lovely error help page doesn't recognize this error... Getting very fed up with this crap.

    :)
     
    ixMyth, Jul 8, 2014
    #1
  2. My son is getting an error message on Forza horizon 3 error message 0x838601e7

    my son is getting error message on Forza horizon 3

    Error message 0x838601e7. Sync failure
     
    TH3UNICORNGAM3R, Jul 8, 2014
    #2
  3. ALLANAND
    ALLANAND Guest
    Error 0x838601e7

    I get this saved sync error

    Error 0x838601e7
    Can anyone tell me what it is and how to fix it?
     
    ALLANAND, Jul 8, 2014
    #3
  4. ElseEye
    ElseEye Guest

    Error: 0x838601e7 | Can't sync Data

    this is happening to me on NBA 2K14 and i cant fix it but people are saying to delete your profile off your xbox one then redownload it.
     
    ElseEye, Jul 16, 2014
    #4
  5. Spyroman12
    Spyroman12 Guest
    with this, you might need to go into the games and apps, highlight the game you're having troubles with, press the menu button, click on manage content, click on manage all content, and uninstall all.

    Try to redownload the game, and see if that does anything.
     
    Spyroman12, Jul 16, 2014
    #5
  6. xbox don't care ive got the same thing on fifa 14 they told me to get help of ea
     
    DMACH-D37C6706-83E1-471B-BD9A-BE8762627930, Jul 23, 2014
    #6
  7. Spyroman12
    Spyroman12 Guest
    Xbox customer care might not care, but we at the forums care. have you tried uninstall the internal content and redownload your fifa game?
     
    Spyroman12, Jul 23, 2014
    #7
  8. Spyroman12
    Spyroman12 Guest

    Error: 0x838601e7 | Can't sync Data

    Even tried to delete the cloud saved games from everywhere?
     
    Spyroman12, Jul 23, 2014
    #8
  9. NickP95
    NickP95 Guest
    Error: “We couldn’t sync your info with the cloud.”

    This error occurs when your Xbox One console can’t maintain a good connection to Xbox Live. If you can, select the Play offline option to use the data on your console’s hard drive instead.

    To test your network connection:

    Press the Menu button on the Xbox One controller.

    Select Settings.

    Select Network.

    On the right side of the Network Settings screen, select Test network connection. The test will run automatically and let you know if there is a problem with your connection.

    If you get an error during the test, try the Network connection solution.
     
    NickP95, Jul 23, 2014
    #9
  10. h22vtechj
    h22vtechj Guest
    anybody got anything about assasins creed 4 not syncing
     
    h22vtechj, Aug 4, 2014
    #10
  11. Hey there h22vtechj!

    If you haven't already, please go ahead and try the steps suggested above by Fruity Plebbles. If after trying the steps you are still experiencing the same issue, please create a new thread. This way we can provide a tailored support experience. Be sure to
    include the details of the issue as well as any troubleshooting steps that you have tried. Thanks in advance!
     
    Mister Quimby, Aug 5, 2014
    #11
  12. ColdFusionHD
    ColdFusionHD Guest
    Right guys i got this error for bf4 and when i tried to play offline the xbox one said i should go to settings and remove all my game data and download it again from the cloud when i play. when i did this my problem was fixed try this if u tried everything
     
    ColdFusionHD, Aug 26, 2014
    #12
  13. IntoX336
    IntoX336 Guest

    Error: 0x838601e7 | Can't sync Data

    I have problems syncing all my games and even my apps. I have deleted my profile and redownloaded it and still have issues. I bet this is not a problem on Ps4.
     
    IntoX336, Sep 1, 2014
    #13
  14. CMUchippewa
    CMUchippewa Guest
    Mine wouldn't sync up when I tried to play Trials Fusion. It wouldn't sync up for several days until, all of a sudden, it synced. Not sure. I thought it was my Internet just dropping out, but after it kept continuing all day and night for several days,
    there's no way it could have been the connection.
     
    CMUchippewa, Sep 1, 2014
    #14
  15. mine is doin the samewith all my games, will not sync ,plus ipreordered destiny and it wont install getting very bored with it anyrealhelp out there ?
     
    stinkypeters62, Sep 3, 2014
    #15
Thema:

Error: 0x838601e7 | Can't sync Data

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