Error 0x82d40003

Jboni01 · Dec 29, 2018

Hi,

error 0x82d40003 appears when I launch Madden 19. I game share with my old xbox and my brother originally bought the digital copy of Madden 19 on that xbox. When I used my account on that xbox when I got the game everything worked fine. Now that I have a
new xbox, I game share with my brother and I cant play the game on my new xbox or my old xbox without having to log in my brothers account too. this means that we are never able to play together on separate consoles. I dont know why this problem is happening
because I have bought games on my new xbox and my brother can play them on my old xbox without any problem. Even when I do log in both my account and my brothers account to play, it kicks me off the game after about 30 minutes everytime with the same error
code.

what else can I do to make this work?

:)

XBF Crystal P

Hi there Kia,

Thanks for reaching out. I'm sorry to hear about the issue with the error code 0x82d40003.

I recommend taking a look at the following troubleshooting resource:
Error 0x82D40003 occurs when you launch a game on Xbox One.

Hope this helps.

PROJ3CTNOVA974

forgot the error code

this is the error code : 0x82d40003

Josh With Dosh

Hi there,

Please refer to this support guide : Error 0x82D40003 occurs when you launch a game on Xbox One

XBF Crystal P

Hi there Nobozarb,

Thanks for reaching out here in Xbox Forums. I understand there is an issue with the error code 0x82D40003. I recommend to try the following article:

Error 0x82D40003 occurs when you launch a game on Xbox One.

Try this out and let us know the results.

dempup

Hi Jeff.

Thank you for reaching out to the forum. Do you own the game on the account that you are using ?

Error code 0x82D40003

Error 0x82d40003