error 0x803F8001 xbox one

Hi, it's been two days I try to launch minecraft better together edition on my console and this error message appear all the time.

I have the digital game version.

I did all methods I've seen on this site:

- How to restart your Xbox One console.

- How to physically power cycle the Xbox One console.- How to disconnect and reconnect Xbox One console power cable.

- Check xbox live service status.

- Designate an xbox box one console as your home box.

- reinstall the game.

- Do a hard reset.

Noyhing happens.

Can someone help me to fix this error code?

:)

 

Unable to play Battlefield 1

Hi,

please try the solutions in this link
https://support.xbox.com/en-GB/xbox-one/errors/error-code-0x803F8001

 

my system wont play this game no more

This is the
support article for Error 0x803F8001.

What game are you trying to play? Is it played with a disc, or is it a digital download?

 

hey JEVISEMAL,

have you contacted xbox support about this?

 

yes I have contacted xbox support today and they say to me that they will see it this monday because they don't know what to do to me actually.

That 's why I post this message to have an answer before the next week.

 

Some more things to try:

Remove and redownload your account:
http://support.xbox.com/en-US/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one

Do a factory reset keeping games and apps (usually fixes problems with games launching) and this requires an account redownload:

Settings > System > Console Info & Updates > Reset console > "keep games and apps".

 

HiJEVISEMAL,

I would check your purchase history to confirm that your account is the one that owns the game. If so you may want to uninstall the game, Then clear local saved games on the console before installing again.