Error 0x803F8001 Do you own this game or app?

Discus and support Error 0x803F8001 Do you own this game or app? in XBoX Games and Apps to solve the problem; Whenever I try to start up Minecraft it says Do you own this game or app and then about xbox live diffrent accounts.Everything is right, Im on right... Discussion in 'XBoX Games and Apps' started by UnfairerShrimp7, Mar 11, 2017.

  1. UnfairerShrimp7
    UnfairerShrimp7 Guest

    Error 0x803F8001 Do you own this game or app?


    Whenever I try to start up Minecraft it says Do you own this game or app and then about xbox live diffrent accounts.Everything is right, Im on right account Im connected to xbox live but it keeps showing that same error everytime I tried reinstalling the
    game and xbox. I did buy Minecraft on 360 but it shows up on xbox one as if I own the game Im confused. None of the guides on the Internet helped.

    :)
     
    UnfairerShrimp7, Mar 11, 2017
    #1
  2. Solar Gamer5
    Solar Gamer5 Guest
    Do you own this game or app? (Error: 0x803f8001)

    Update: I am troubleshooting via Live Chat. We have tried removing and re-adding my account on my console. I am now re-installing the game again, but this time I hit "Install" on the game's Store page as opposed to the My Games & Apps page.
     
    Solar Gamer5, Mar 11, 2017
    #2
  3. Solar Gamer5
    Solar Gamer5 Guest
    Do you own this game or app? (Error: 0x803f8001)

    Update 3: I spoke with a support person on the phone. The code from Amazon was redeemed by *someone*, and there is no record of Borderlands on my account. After asking a few of the person's colleges, they eventually hung up on me unexpectedly. I'm just gonna
    make a new Xbox account and buy the game through the in-game Store app... Sorry to anyone else looking for solutions who happened to find this.
     
    Solar Gamer5, Mar 11, 2017
    #3
  4. Kayrissy Win User

    Xbox games not working

  5. N1KKI-100EE818-69B9- Win User

    Digital version of Halo Wars won't start up (0x803f8001)

    Same here, not working, when i click on the game it come up with Do you own this game or app? error code 0x803f8001.
  6. Solar Gamer5 Win User

    Do you own this game or app? (Error: 0x803f8001)

    Update 2: I talked with a second Support person and we tried some other things, but nothing worked. We did however discover that the code is saying it was redeemed on a different account, but the game license is on my account. I now have to go through 2K's
    support site to try and resolve this issue.
  7. ExemptedArc8455 Win User

    Do you own this game or app? (Error: 0x803f8001)

    have you tried reinstalling your profilenthanks
  8. Solar Gamer5 Win User

    Do you own this game or app? (Error: 0x803f8001)

    Update 3: I spoke with a support person on the phone. The code from Amazon was redeemed by *someone*, and there is no record of Borderlands on my account. After asking a few of the person's colleges, they eventually hung up on me unexpectedly. I'm just gonna
    make a new Xbox account and buy the game through the in-game Store app... Sorry to anyone else looking for solutions who happened to find this.
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Error 0x803F8001 Do you own this game or app?

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