error 0x8015DC0B

hi

i can't use my account on xbox app on windows 10

please help me

my error is 0x8015DC0B

:)

 

xbox n windows 10 hom x64

xbox error code 0x8015dc0b

 

ошибка xbox [Xbox Error]

0x8015DC0B ошибка как исправить или исправте

[Translation: 0x8015dc0b error How to fix or fix ]

 

1. On your console, install the Xbox Insider Hub app (if you don’t already have it).
2. Hold down the Xbox button on the controller.
3. On the power menu, select Report a problem.
4. Describe the problem in detail, including when it happened, if you saw any specific error codes or messages, and if you were using any specific games, software, hardware, or accessories when you encountered the problem.

 

Sorry to hear it. Please try the steps below

• Why do I get an error when I sign in?
  • If you get an error or are unable to sign in, there are a few common issues that could be causing this:

1. Make sure you're connected to a network and that you can access the Internet. To test your connection, go toBing.com in your PC's browser.
   ​
   
2. See if there's an Xbox Live service outage at Xbox Live Status.
3. Sign in at Xbox.com and ensure that your account is in good standing.
   ​
   
4. Check your PC's clock. The clock must match the Xbox Live servers for sign-in to be completed. Your date and time settings for Set time automatically must be set to On.
5. As a final step, try removing the Microsoft account by going to Settings, selecting Accounts and then selecting remove next to the account. Then re-add the account from the account picker when you sign in to the Xbox
   app.

Hope this helps. Let us know.

 

Hi there!



Thanks for reaching out! I'm sorry to hear about the issue with the Xbox app. Corrupted data may cause the app to
not to work properly.



Here are two steps on how to isolate system issues:



Method 1erform
a clean boot, this helps eliminate software conflicts that occur when you install a program or an update or when you run a program in Windows 10. Here is the
linkon
how to perform a clean boot.

Method 2:
Here is a
linkon
how to download Apps Troubleshooter.



Have you tried to uninstall/re-install the Xbox App?



Here are steps below on how to uninstall and reinstall Xbox app:



1. Click Start, and then type Windows PowerShell on the search box.

2. Right-click, and then select Run as administrator.

3. Type the following command to uninstall Xbox app: Get-AppxPackage
*xboxapp*|
Remove-AppxPackage

4. Hit Enter.



Launch Windows Store and download Xbox App.



I hope this helps.
Let us
know the results

 

I do this but it's not work to use.

 

Hi
sajjadmirpour,



I'm sorry to hear that Xbox Live is not working properly. Please make sure Xbox Live is fully supported in your
country: Xbox Live Support Countries



As part of our regular review of our exporting practices, we are making adjustments to our service offerings in
some regions to ensure we are compliant with government mandates. As a result, some services are no longer available in all regions. For more information on our exporting practices, visit
Exporting Microsoft products.

Thank you