error 0x80131500

ok so my microsoft store doesnt open and it says it cant load error code is 0x80131500

Hi there,

Thanks for getting back to us today. I'm sorry to hear about the persisting issue. I've been checking out this certain error code and there is a thread in our Windows Forums with steps on how to resolve this error. Please click the article to check it out
'Micxrosoft Store Error code: 0x80131500'

Let us know how it goes!

ok so i tried other solution and it seems that

the 0x00000194 error has gotten fixed and i can only download things that i own because the 0x80131500 error is still there

Hi Vocu,

I've noticed initially this issue is likely caused due to a disruption in your console's connectivity to Xbox Live in that it cannot download the data for that section of the Store from the Xbox Live servers so it hangs up and gives you that error.

I've seen from another thread that someone with the same issue checked in the games and apps library and noticed the Store had an update and the issue seemed to have been resolved after the Store updated. If you see nothing under your updates, go ahead and
do a
hard reset and power cycle. Hold down the power button on the console for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 2-3 minutes. Then re-connect and
turn on the Xbox and check for any updates again.

Let us know if this helps!

I am getting this issue as well, it is when clicking the button on the xbox home page where it says 'Free Play Days' (usually the gold deals or the gold monthly free games), when pressing the button it takes you to the "store" but then gives this error,
I also tried unplugging the xbox, resetting internet, and clearing cache (holding power button for 10 seconds) my location on xbox is correct as well.

getting the free weekend games works if we go to the store and search for them, the issue is that the button to see the games with gold, free weekend, and gold deals is giving us an error.