error 0x800a40010

I can not sing in to xbox one and the error code is 0x800a40010 so I can not use most of games and apps

can you help.

:)

 

error code 0x800a40010

Hi there,

Thanks for reaching out! I'm sorry to hear about the issue you may be experiencing with signing into your games
on PC.

I recommend to try the following troubleshooting pages for Windows 10 PC: How
to sign in to the Xbox app on Windows 10 and
Sign-in problems
with in-game accounts on Windows 10.

I hope this helps. Let us know the results.

 

error code 0x800a40010

Hey Gummi thanks for taking the time to bring this issue to us!

We are sorry to hear about the error code interfering with gaming, we did however find some helpful information on our

Microsoft Support Page. Check it out and let us know if we can further assist with this or any other issue or inquiry!!

 

Hey Yassin aj,

We have some helpful information on our website, follow
these steps and let us know how it goes!

 

I am an old user of xbox one s and i have used xbox one with all its fetchers for more than one year, I have used all the steps above without any problem during that year.

but the error 0x800a40010 appear suddenly and prevent me from sign in again.

please find the solution for this problem because the xbox is useless without signing in.

 

Hello Yassin!

If the previously posted troubleshooting guide did not help, then I would say that the best step for you to try next is what we call a soft reset

It's a reset of your console back to factory settings but one that does not uninstall any of your games or apps and is a really good troubleshooting step for most issues.

Just make sure that before you go ahead with it, that you do know all of the sign-in information for any/all of your accounts(asthey
will be removed) and have easy access to your internet network.



Also make sure that you select the option denoted
reset and keep my games and apps.

Follow the steps here on
How to reset your console to factory defaults on Xbox One and let us know how that helps with the issue





Thanks

 

Dear sir

The factory reset does not solve the problem.

but the error code was 0x80a40010 and not 0x800a40010 and still the same first error

please help me to fix this problem.

 

Hey Yassin,

The 0x80a40010 error is a region restriction error code. Please visit our
Region Availability site and make sure your country is showing up there.