Error 0x80070490 on startup of Xbox One and when attempting to use Cortana

Discus and support Error 0x80070490 on startup of Xbox One and when attempting to use Cortana in XBoX on Consoles to solve the problem; Started getting error message 0x80070490 when the Xbox One boots up. The same error message appears when attempting to use Cortana via the Kinect.... Discussion in 'XBoX on Consoles' started by M0ntana99, Aug 7, 2016.

  1. M0ntana99
    M0ntana99 Guest

    Error 0x80070490 on startup of Xbox One and when attempting to use Cortana


    Started getting error message 0x80070490 when the Xbox One boots up. The same error message appears when attempting to use Cortana via the Kinect.

    I've held the power button for 10 seconds but still get the same error message in the same spots. All games/apps will play/boot up.

    Is anyone else having this issue or know how to fix it?

    :)
     
    M0ntana99, Aug 7, 2016
    #1
  2. Error code 0x80070490

    0x80070490 error code comes up when attempting to play a blu ray or DVD.
     
    Drewphus-[xboxvenue], Aug 7, 2016
    #2
  3. D1BBL3R
    D1BBL3R Guest
    Error Code 0x80070490 during startup and any time I try to Cortana

    Like the title says, I get the error code 0x80070490. I have done all the suggestion from Xbox Support and reset the cache. Delete my user account. disconnect my Kinect and power everything back on.

    I can't use Cortana at all for anything. I can not even go into Cortana setting with out getting the error message.
     
    D1BBL3R, Aug 7, 2016
    #3
  4. Error 0x80070490 on startup of Xbox One and when attempting to use Cortana

    when you do the hard reset be sure to unplug the console from the out for a minute then plug it back and power back on. Also, you could try to reset your console by going to settings, system, console and updates, reset console and choose to keep everything.
    Your console will restart and bring you to a quick set up screen where you'll sign in again. Hopefully this will resolve the issue.
     
    MaximumExtreme, Aug 8, 2016
    #4
  5. M0ntana99
    M0ntana99 Guest
    It looks like doing a reset on the console worked. Thank you for the help!
     
    M0ntana99, Aug 8, 2016
    #5
  6. WildTeeMMoo
    WildTeeMMoo Guest
    Is resetting the console removes games
     
    WildTeeMMoo, Sep 6, 2016
    #6
  7. Hasrt1206
    Hasrt1206 Guest
     
    Hasrt1206, Oct 24, 2016
    #7
  8. Error 0x80070490 on startup of Xbox One and when attempting to use Cortana

    yes the same exact for me its been about a month now.
     
    bbCRAZYTORNADO, Oct 26, 2016
    #8
  9. I am unable to go into settings right after the start up screen that says XBOX ONE it gives me the something went wrong message and wont allow me to move from that screen. What should i do?
     
    DarnedNine000, May 21, 2017
    #9
  10. Snow752
    Snow752 Guest
    This exact same situation is happening to me right now. I can't even factory reset my console because the error pops up as soon as I turn it on. All I can do is turn my console or controller off. Did you find a solution to this problem yet?
     
    Snow752, Jun 18, 2017
    #10
  11. Because it is doing it right when you turn on your console you are going to have to pull up the troubleshooting menu by holding down the bind and eject button and tap the power button (while the xbox is turned off). Once you do that the trouble shooting
    screen will come up and you click on reset this console BUT keep your games and apps. make sure to know your profile password and wifi password since it will take those off until you add it back. This fixes it every time.
     
    AlphaLeader605, Jun 19, 2017
    #11
  12. frustracion1
    frustracion1 Guest
    No se puede ir ni ha configuración ni operar con la Xbox one ya que salta el error instantáneamente al intentar cerrar o notificar el problema, he incluso dando al botón guía no se puede notificar, es un problema del programa insaider preview , actualicen
    el programa

    Error 0x80070490 on startup of Xbox One and when attempting to use Cortana [​IMG]
     
    frustracion1, Jul 22, 2017
    #12
  13. Error 0x80070490 on startup of Xbox One and when attempting to use Cortana

    the same situation is happening with me to and i cannot go past the error code WHAT THE HELL MY TRIBE IS RAIDING TODAY AND I WANTED TO SEE THE FIGHT!
     
    FormalScarab 10, Jul 27, 2017
    #13
  14. laramoura23
    laramoura23 Guest
    I have the same issue, does anybody knows the solution for that?
     
    laramoura23, Aug 15, 2017
    #14
  15. Phantronica
    Phantronica Guest
    I have the same problem and it's causing my xbox one to be non-functional. Cannot even access my menu to delete the profile. Hard reset does not appear to work neither, I'm assuming it could be preview related, but I'm not ruling out hardware.

    Any help would appreciated. Its there any way to do a hard reboot of the system and start from scratch? I have a 2 TB Gears of War Xbox One.

    Thanks.
     
    Phantronica, Aug 29, 2017
    #15
Thema:

Error 0x80070490 on startup of Xbox One and when attempting to use Cortana

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    Error Code 0x80070490 during startup and any time I try to Cortana: Like the title says, I get the error code 0x80070490. I have done all the suggestion from Xbox Support and reset the cache. Delete my user account. disconnect my Kinect and power everything back...