Error 0x80070005 while trying to install Metro exodus on XBOX app

Hi FredrikOlsson3

Source: https://support.xbox.com/en-HK/error-code-lookup?code=0x80070005

Error 0x80070005 occurs when launching a game or app on Xbox One

You see the following error code when you try to launch a game or app on your Xbox One console:

0x80070005

This means that there might be a problem with the Xbox Live service, or that there’s an issue with the item you’re trying to launch.

Solutions

Solution 1: Check the Xbox Live service status

https://support.xbox.com/en-HK/xbox-live-status

If you see alerts, wait until the service is up and running, then try launching your game or app again.


Xbox Live Core Services: up
and running
7/16/2019, 9:32:27 AM


If you get the same error, try the following solutions.

Solution 2: Power cycle your Xbox

Turn off your Xbox by holding the power button on the front of the console for 10 seconds. The console will turn off. Then turn your console back on.

Solution 3: Uninstall and reinstall game or app

If you’re trying to use a game or app, uninstall and then reinstall it:

1. Press the Xbox button to open the guide, select My games & apps, and then See all.
2. Select Games or Apps.
3. Highlight the game or app you want to uninstall, press the Menu button , and then select Uninstall.
4. Select Uninstall all.

You can then reinstall the game or app by inserting the disc or downloading again from the Ready to installtab. To download again, select the game title from the Ready to install tab at the top of the screen. You can also
find the game by searching for it in the Microsoft Store.

Note Installing from a disc does not apply to the Xbox One S All-Digital Edition, which doesn’t include an optical disc drive.

Solution 4: Reset your console

As a last resort, you could try resetting your Xbox. This reinstalls the console’s operating system. Depending on your network, it could take a while.

Warning Be sure to select Reset and keep my games & apps. Otherwise, you’ll reset your console to factory defaults.

1. Press the Xbox button to open the guide, and then go to System > Settings > System > Console info.
2. Select Reset console.
3. Select Reset and keep my games & apps. This will reset the OS and delete all potentially corrupted data without deleting your games or apps.

In settings > Update and Security > View update history

Check the update and make sure you have downloaded the latest

This does not help me, i have tried all of that. And i am using the PC app

Hi Fredrik,

Thanks for the updates, unfortunately, the game you are trying to download has had issues from the beginning of the Beta. You can view the

Xbox beta FAQ. If that doesn't help we recommend to give feedback on the issues. There are feedback options within the app or Xbox app you can use to report issues.

Thanks,

Brad

In settings > Update and Security > View update history

Check the update and make sure you have downloaded the latest

I have the latest update 1903 installed.