Error (0x409)0xD0000001 on Windows 10 App

Hi,

There are several reasons why you are getting Error (0x409)0xD0000001 on Xbox app, some of the components of the app is corrupted or the drivers of your PC needs to be updated. We will need additional information to isolate this issue, please provide us
additional information by answering the following questions below:

1. Are you using a Windows Insider Program?

2. Are you trying to use an Xbox beta app?

3. Have you updated your drivers on Windows 10?

4. Have you made any changes on your account prior to the issue?

Hi,

It works fine now

thanks for your help

The error code 0x409 0xD0000001 may be due to corrupted profile data. We recommend signing in to a different user account. Signing in to a different account can help isolate if this is caused by a corrupted profile data. Here are the steps:

1. Press the Windows button on your device or keyboard, or select the Windows icon from the bottom-left corner of the main screen.
2. Select your account name from the top-left corner of the menu, and then select Switch account.
3. Sign in with an account other than the one you were using.
4. Sign in to the Xbox app and check if the same issue occurs.

Do get back to us with the results.

Hi,

The error code 0x409 0xD0000001 may be due to corrupted profile data. We recommend signing in to a different user account. Signing in to a different account can help isolate if this is caused by a corrupted profile data. Here are the steps:

1. Press the Windows button on your device or keyboard, or select the Windows icon from the bottom-left corner of the main screen.
2. Select your account name from the top-left corner of the menu, and then select Switch account.
3. Sign in with an account other than the one you were using.
4. Sign in to the Xbox app and check if the same issue occurs.

Do get back to us with the results.

Hi,

It looks like your Xbox app's components has something to do with the error message that you are getting. Here are two methods on how to troubleshoot (0x409) 0xD0000001 error.

Method 1: Re-install Xbox App

1. Type Windows Powershell in search box.    



2. Right click on Windows Powershell and select Run as administrator.    

3. Copy and paste the following command.         

get-appxpackage *Microsoft.XboxApp* | remove-appxpackage 



4. Press Enter key.

After uninstalling the Xbox app, we suggest you to download and install the app again and check.

You can download the Xbox app from the following link.

Method 2: Get software and driver updates for Windows 10

Here is a
link on how to get software and driver updates for Windows 10.

Keep us posted the outcome to guide you with further troubleshooting steps.

Hi,

It looks like your Xbox app's components has something to do with the error message that you are getting. Here are two methods on how to troubleshoot (0x409) 0xD0000001 error.

Method 1: Re-install Xbox App

1. Type Windows Powershell in search box.    



2. Right click on Windows Powershell and select Run as administrator.    

3. Copy and paste the following command.         

get-appxpackage *Microsoft.XboxApp* | remove-appxpackage 



4. Press Enter key.

After uninstalling the Xbox app, we suggest you to download and install the app again and check.

You can download the Xbox app from the following link.

Method 2: Get software and driver updates for Windows 10

Here is a
link on how to get software and driver updates for Windows 10.

Keep us posted the outcome to guide you with further troubleshooting steps.

Been there, done that :/ It doesn't work.