error 0x0000042B

EduardoQueirós · Jun 10, 2019

Hello, I recently had a problem or start session in my microsoft account in the xbox application, when I try to log in the error appears 0x0000042B does anyone know how to solve?

:)

Donovan Pereira

Hi there.

It sounds like you are going to have to factory reset the console. Don't worry, you can still keep all your games and apps while doing this though.

To do this, press the Xbox button on your console to open the guide and go to settings. Then select Systems>Console Info>Reset Console. When it prompts you, pick "Reset and Keep My Games and Apps". This will reset it to
factory settings and will be like setting it up from out of the box. However, all your games and apps will still be on the system meaning you don't have to download them again.

Hopefully that works for you

i have the same problem and it's not yet solved... Not restoring the computer, not withdrawing the account and re-starting... It's a problem that the app is still in beta and Microsoft as much as Xbox developers must repair...

0x0000042B REPORTED THE SAME CODE IN THE SAME PROBLEM IN MY COMPUTER WITH APP XBOX BETA

Georges C.

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello ThallesNoise, try to follow these threads bellow.

https://answers.microsoft.com/en-us/windows/for...

XBF Brad A

Hello Donovan,

As this is an old thread, I will be locking this one. Updates, games and everything changes often so would be best to create a new thread. Once a new thread is created we will be happy to assist you in any issues or questions you might have.

Thanks,

Brad

Onyx Is Here

Sorry to hear it. A factory reset of the console is not required for this. Please follow the instructions listed at this link to try and resolve your signing in issue. https://support.microsoft.com/en-us/help/4027968/windows-10-fix-problems-signing-in-to-the-xbox-app

MorkyMork1991

Hi there.

It sounds like you are going to have to factory reset the console. Don't worry, you can still keep all your games and apps while doing this though.

To do this, press the Xbox button on your console to open the guide and go to settings. Then select Systems>Console Info>Reset Console. When it prompts you, pick "Reset and Keep My Games and Apps". This will reset it to
factory settings and will be like setting it up from out of the box. However, all your games and apps will still be on the system meaning you don't have to download them again.

Hopefully that works for you

error 0x0000042B