Error 0x000001

Doing this has surprisingly helped fix the error code of 0x000001

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community and we're sorry you're having this issue. Usually, this is an issue that is related to the Gaming Services application, the issue can be resolved by fixing it, however, some users have reported that this is no longer working. Anyway, I suggest you try the solutions below, please.

First make sure you are using the latest version of windows, to do this follow the instructions below.

Select the Start button and then go to Settings > Update and Security > Windows Update.

- If there are no updates to be made, please proceed with the solutions below.

Solution 1:

Open RegEdit as an administrator and delete the following Services:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServices]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServicesNet]

PC reboot

Install gaming service like you would normally

Solution 2:

Go to Windows settings

Applications

Applications and Features

Look for Gaming Services

Click on it

Advanced options

Tap repair

- If it doesn't work, try the alternative below.

Download the Create Windows 11 installation media application from the link below, at the end of the download run the application, and then follow the instructions given by the program at the end click on upgrade. Rest assured none of your files will be lost, this is a system restore that will try to fix this error.

https://www.microsoft.com/en-us/software-downlo...

* Thank you in advance for contacting, I hope this can help you.

Hi,

Having the same error with the Xbox Gamepass app, although I can start the games properly, I'm getting an error every time I try to install a new one (0x000001).

Did this solution twice and went over the whole update process, but still no luck, the only Optional Update I was able to install was the KB5004296 but the KB5004476 is nowhere to be found. When downloading it from the Update Catalog, it says it can't be installed either.

I use Windows 10 21H1.

Any advice?

Thanks!

Hello @Marcie_7747, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I highly recommend following the troubleshooting steps mentioned on the link below:

Troubleshoot game installations on a Windows 10 device | Xbox Support

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming

Try reinstalling Gaming Service again, friend. Please.

Because the error 0x000001 concerns the Gaming Servic

Hold Win + I and go to Apps > Apps & Features.
locate Gaming Service and tap the menu button (...).
Advanced Options > Reset.
click Reset and confirm.

Later:

Win + X and select Windows Terminal (Admin).
Enter the command below:

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

Wait for it to complete, and then type this other command:

start ms-windows-store://pdp/?productid=9MWPM2CQNLHN

When it finishes installing, restart your PC and see if the error remains