Error 0x00000007 on the Microsoft store is HAPPENING AGAIN

Whenever i run into these cases i try to check out https://support.xbox.com/. In order to find out if there is an issue, and i think theyre probably working on this as we speak. Hang in there and i assume if you try later itll work

i also can not download a missing datapack due to the same Microsoft Store error code. However i also receive the 0x00000007 error code as well. Both prevent opening any items detail in the store

this is an on going issue. When trying to purchase or download a game from the store. If that game has a trailer, the trailer would play, but no purchase or download shows up on the screen. A store error pops up half way during the trailer. It's an on going
issue, and I think it was due to an update. Who knows, there's nothing fixing it. I hard booted and restarted the Xbox a bunch of times, the issue continues.

Error code: 0x00000007

No Support articles were found for "0x00000007"

Microsoft need to get on top of this. It's causing an issue trying to download any game from the store or gamepass.

since there are people having the same issue, Microsoft should take action to fix it. I'm not trouble shooting an issue with my Xbox when it seems to be an issue on Microsoft's end. Not resetting my system. Microsoft need to fix.

Hi there benmack

Yeah I have seen the error myself and know the work around is a simple be patient or try going through the mircosoft store via going through the Xbox.com I know it can be a pest though,
But that is the work around for it when it has these types of thing.

Hi andrés felipeardila sarmiento,

Thanks for reaching out to us in the forums with this question. If I'm understanding your situation correctly, you're attempting to access the Microsoft Store on your Xbox One and receiving 0x00000007 as an error code. This has been known to happen
occasionally on both consoles and on PC. Have you attempted to log into the Microsoft store with your account profile on a PC to see if you get the same or different results?

As you've already performed a factory reset (keeping your games & apps installed), I would further recommend checking the network status on your console to ensure that the internet connection is as best as possible as this may have been the MS store
timing out. This could also be due to heavy traffic on the site itself, but it never hurts to test your network.

Network settings on Xbox One

Xbox One Network Connection Error Solution << just in case you receive an error message when testing the network

Additionally, it is also likely connected to our recent Xbox Live Service Alert for Purchase & Content usage: https://support.xbox.com/xbox-live-status.
From this page, you may choose to Sign up for the Notify Me option on the website for communication on the resolution.

Give this a try and let us know the results.

I hope that this helps out!