error 0x00000001 Windows Game Pass App

Hello, how are you? My name is Mateus. I'm an Independent Advisor and I'll be glad to help you today.

First, welcome to the Xbox community, and we're sorry you're having this issue. Before we try any different solutions, please check if your windows are updated to version 21h1, if not update it.

To update your windows follow the instructions below.

Select the Start button and then go to Settings > Update and Security > Windows Update.

- If there are no updates to be made, or the problem persists even with the latest version, please try the solutions provided below.

Solution 1:

Open RegEdit as an administrator and delete the following Services:

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServices]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\GamingServicesNet]

PC reboot

Install gaming service like you would normally

Solution 2:

Go to Windows settings

Applications

Applications and Features

Look for Gaming Services

Click on it

Advanced options

Tap repair

- If it doesn't work, try the alternative below.

Download the Create Windows 10 installation media application from the link below, at the end of the download run the application, and then follow the instructions given by the program at the end click on upgrade. Rest assured none of your files will be lost, this is a system restore that will try to fix this error.

https://www.microsoft.com/en-us/software-downlo...

* Thank you in advance for contacting, I hope this can help you.

Hi Alireza Hamidi, i still meet the error 0x00000001 while downloading games from Xbox app on windows 11. Will you please help to solve.

I can't install both AoE IV and Forza Horizon 5 through Game Pass 0x00000001 error message. I tried everything, including a fresh install of Windows 11, but I still have this issue.

I managed to install Windows 10 ARM version following this YouTube video : https://www.youtube.com/watch?v=9MLGL0f4gS4

Then after Windows 10 install, I've only added the Xbox Game Pass app.

First, Xbox app seems to be working even worse than on the Windows 11 ARM system (I had errors while trying to get connected which I did not have on Windows 11 OS).

But after a successful connexion, I found out that the 0x00000001 error code Xbox App download issue is still there. So it seems linked to ARM OS versions (tried with Doom 64 game).

Hey Lucas, this is Jada. We just went through every step and it unfortunately still did not work. She has windows 10 and the error code on the Xbox app is 0x00000001