error 0x0000000000000000

dragoncete bcn · Apr 1, 2017

No me deja conectar al live. Me pone que esta conectada a internet pero me sale este error.

:)

PowerPilot878 · Apr 1, 2017

Error Code 0x0000000000000000

When I test my multiplayer connection, as apps never respond, it fails. I am confused as i will not troubleshoot, instead it will say 'Unable to finish multiplayer tests. Back up and try the test again. If it still does not work, there may be a problem with
your network. (0x0000000000000000). I have a 'Continue' and 'Cancel' option, which both do the same thing. I have an Xbox One S in a Minecraft bundle. Apps do not install, that is if I can even open the Store. My network connection test was fine. Please help.

louisjmasi · Apr 1, 2017

0x0000000000000000 Error Code

Yeah this is very frustrating!

FelipeTobar Gonzalez · Oct 14, 2018

Es este error no?

Aparte
de eso, cuando busca problemas con la red no sale nada y te dice que entres a la pagina Xbox.com/status pero no hay nada que te ayude ahi?

XBF Leslie D · Oct 31, 2018

Hey there

I’m sorry to hear about any issues you may be having. If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. As this is a fairly old post. That way we can
tailor our support specifically to you!

FelipeTobar Gonzalez

Es este error no?

Aparte
de eso, cuando busca problemas con la red no sale nada y te dice que entres a la pagina Xbox.com/status pero no hay nada que te ayude ahi?

XBF Leslie D

Hey there

I’m sorry to hear about any issues you may be having. If you haven’t already, please go ahead and make a new thread detailing your issue and any troubleshooting steps (if any) you’ve tried so far. As this is a fairly old post. That way we can
tailor our support specifically to you!

ChappyChipmunk

I get the same thing. It stops me playing online games like FIFA 17mand more.

{Parity}

It is against forum rules to bump old threads. You should start your own thread to get the directed help you need. Please provide as many details as possible to make it easier to troubleshoot.

XBF Lance J

Hey Little Eric,

Thank you for reaching out! If you haven't already, I want you to try performing a simply

Power Cycle on your console by doing the following:

Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
Unplug the console's power cable. Wait 10 seconds.
Important Be sure to wait 10 seconds. This step resets the power supply.
Plug the console power cable back in.
Press the Xbox button on your console to turn on the Xbox One.

Let us know how it goes. If you notice a different error code please provide it. Cheers

error 0x0000000000000000