error: 0x00000000 when trying to download Forza 5 Standard edition.....REFUND WHERE?

Hi MichelleDeniseLammers! My name is Ricardo an independent advisor ready to help you with this situation!

Sorry to hear that, you can request a refund for the game here

https://support.xbox.com/en-US/help/subscriptio...

I found the fix...

When u open forza horizon 5 standard edition page scroll down where you see forza horizon 5 game and download that...

The download will start

This is what helped me and got Forza to download.
1. Go into the Microsoft Store and search Forza Horizon 5 Standard Edition.
2. Next you want to click on Forza Horizon 5 Standard Edition and you want to click Install from the Xbox app.
3. This will take you to the Xbox app and when it takes you to the Forza game scroll down and look at the tab named "Included in this bundle" And click Forza Horizon 5.
4. This should take you to the regular Forza Horizon 5 game rather than the Standard Edition, And then you want to click install and this should download the game.

Hope this helps have a good day!

Hi, I'm lvnley and this is what helped me and got Forza to download!
1. Go into the Microsoft Store and search Forza Horizon 5 Standard Edition.
2. Next you want to click on Forza Horizon 5 Standard Edition and you want to click Install from the Xbox app.
3. This will take you to the Xbox app and when it takes you to the Forza game scroll down and look at the tab named "Included in this bundle" And click Forza Horizon 5.
4. This should take you to the regular Forza Horizon 5 game rather than the Standard Edition, And then you want to click install and this should download the game.

Hope this helps have a good day!

Hi, I'm lvnley and this is what helped me and got Forza to download!
1. Go into the Microsoft Store and search Forza Horizon 5 Standard Edition.
2. Next you want to click on Forza Horizon 5 Standard Edition and you want to click Install from the Xbox app.
3. This will take you to the Xbox app and when it takes you to the Forza game scroll down and look at the tab named "Included in this bundle" And click Forza Horizon 5.
4. This should take you to the regular Forza Horizon 5 game rather than the Standard Edition, And then you want to click install and this should download the game.

Hope this helps have a good day!