Erro no pagamento [translation-Payment Error ]

Hello fellow gamer,

Sorry for the issue with purchases. We recommend
Contacting Us that way they can go over your account and further assist you in this matter.

Hope this helps.

Thanks,

Brad

Xbox Forum Team

tentei da maneira informada.... agora aparece a seguinte mensagem com o respectivo erro:

Não é possível autorizar a forma de pagamento. Verifique se as informações estão corretas ou use outra forma de pagamento. Se esta mensagem continuar a ser exibida, contate sua instituição financeira.

Detalhes do Erro

30225-04ByGwAAAAAAAAAA-ff592da7-7360-4bd6-86a5-06fe666d7a8d

TRANSLATION



I tried the way informed
.... now pops up the following message with
the error:
Cannot authorize the payment method.
Verify that the information is correct or
use another form of payment.
If this message continues to be displayed, please contact
your financial institution.
Error details
30225-04ByGwAAAAAAAAAA-ff592da7-7360-4bd6-86a5-06fe666d7a8d

Hi Pedro,

Thanks for reaching out to the forums. We see you are having issues with making a purchase. We recommend waiting 24 hours to try another purchase. Multiple tries will flag the account. While you wait you can request a call from support. To make sure everything
is ok with the account and payment options.

When you go to Contact Us,follow these steps to request a call from support:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.

Brad

As informações estão corretas. Tentei efetuar o downlod e aparece a mensagem de erro pelo xbox.com:

"It seems you've found a glitch in the system."

Pelo xbox360 não consigo acessar as opções de pagamento. Abre uma janela de erro no hub -> Account -> Payment options

Hi Blatant,

Thanks for coming to the forums. You can split the payment usually between Microsoft currency and one credit card. If you are wanting to share game with someone, there is the

home console set up. This will allow you to use the games you own between two consoles.

Thanks,

Brad