Erro na conta Gold [Gold account error]

Fiz assinatura na live gold e meu xbox não reconhece. Recebi ema confirmando o pagamento, mas aparece no gerenciamento de conta o erro 8C150009.

[Translate - I signed up for live gold and my xbox does not recognize it. I received ema confirming the payment, but appears in the account management error 8C150009.]

:)

 

Erro 0xCFFFF82B

Estou tendo problemas na minha conta ao tentar conectar erro (0x8FFFF82B.)

[Mod Translated]

I am having problems in my account when trying to connect error (0x8FFFF82B.)

 

problemas na assinatura

boa noite!

por favor me ajudem...joguei a numeraçao do cartal gold live no xbox, foi aceito com sucesso porem, nas minhas assinaturas nao contam nem uma assinatura, aparece uma mensagem com o erro 8c150009, que quando jogo aqui no site nao conta esse erro. oq eu faço?

 

Remover seu perfil do console usando as etapas aqui: Add or Remove a Microsoft Account on Xbox One e, em seguida, >

Ciclo de energia do console usando estas etapas: Restart or Power Cycle Xbox One Console em seguida, inicie sessão novamente e veja se consegue utilizar as funcionalidades do Xbox Live Gold.

[Translate - Remove your profile from the console by using the steps here:
Add or Remove a Microsoft Account on Xbox One, and then>

Power cycle the console using these steps:
http://xbx.lv/1ylg26 Then log back in and see if you can use the features of Xbox Live Gold.]

 

Hi KéssiaFrança,

Thanks for reaching out! We understand it can be frustrating and concerning when your payment goes through but you don't receive the product. Was the purchase attempted on an Xbox 360?

Please, visit our website and check to make sure there are no past due balance(s) under
Services &subscriptions. Make
sure the card and billing information is up to date as well or if it still provides an error message.
I would agree as well with Ok Fowl to remove and re-add your account.



Side Note:
It is
very important to make sure you know the primary email/password to the account before removing
it from the console.



I hope this helps. If the issue remains unresolved, please get back to us and we would be happy to help!

 

O erro 8C150009 mantem. comprei pelo xbox 360

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[Mod Translation - Error 8c150009 Keep. Bought by Xbox 360]

 

O erro 8C150009 mantem. comprei pelo xbox 360

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[Mod Translation - Error 8c150009 Keep. Bought by Xbox 360]

 

Hi Kessia,

I'm sorry to hear that is happening. If you haven't already I suggest to perform a rollback on the updates on the Xbox 360. This will reinstall the latest updates to the console.

To reinstall the latest Xbox 360 update, follow these steps:

1. Clear the system cache. To do this, see the "Clear the system cache" section above.
   
2. Roll back and then reinstall system updates. To do this:
   1. Press the Guide button
      on your controller.
   2. Go to settings and select System.
   3. Select Storage.
   4. Enter the following button sequence: X, LB, RB, X, LB, RB, X.
      
   5. Select the option to roll back all system updates that are installed. The console will restart automatically and then download the updates again.
      
3. Reset your network hardware. Here's how:
   1. Unplug the power cable from the back of the router, modem, or gateway. If you have a router and a modem, unplug the power cable from both devices.
      
   2. Turn off your Xbox 360 console by pressing the power button on the front of the console.
      
   3. Wait 5 minutes.
   4. If you're using a router, plug in the router and wait for all the lights to return to their normal state.
      
   5. Plug in the rest of your hardware and try to connect to Xbox Live.

Hope this helps.

 

quando testo a conexão com a live, aparece mensagem de alertaa de erviço.

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[Mod Translation - When you test your live connection, you will see a warning message. ]

 

Hi Kessia,

Thanks for replying to keep us updated on the situation. From your last reply, it sounds like you're having a connection error with Xbox Live. To overcome this, I would recommend that you utilize the

Xbox 360 Connection and Network Solution to troubleshoot. It has a good amount of solutions that can assist you in getting connected to the Xbox Live servers correctly.

I hope that this helps out a bit more and please let us know the results!