Erro ao comprar v-bucks

:)

 

Erro ao comprar v-bucks [Error buying V-bucks]

Log into account.microsoft.com to be sure that the information on your account including your payment information is up to date.

If everything looks ok, try contacting official support at support.xbox.com/contact-us

 

Erro ao comprar v-bucks [Error buying V-bucks]

Boa noite.

Quando vou comprar v-bucks atraves do xbox one, com cartão de credito do banco do brasil, apresenta o seguinte erro:
Entre em contato com o suporte de microsof. Sempre consegui comprar, porem, faz duas semanas que começou a apaecer este erro.

[Translation -

Good night.
When I buy v-bucks from the Xbox one, with a credit card from the Bank of brazil, it presents the following error: please contact Microsoft support. I always managed to buy, but two weeks ago, he started apaecer this mistake.]

 

Hey there!

Thank you for posting on the forums.

For billing related issues or questions, it may be best to contact
Xbox Customer Support as we don't have the proper tools to look into what might be causing the purchase issues.

What I can recommend is to
update the payment option that you are trying to use. Just remove the payment option and then re-add it.

I hope the issue can get resolved.