Erro 80151012

i can't download My profile on another console why?

Tried to download on my friend's console and error number 80151012 appears

:)

 

Downloading a new Profile doesn't work...

Hi there,

you can also try the steps here, which are specifically for 80151012:
support.xbox.com/.../error-code-80151012

 

Cannot download profile

Hello

Try this

support.xbox.com/.../error-code-80151012

 

Hello,

Sorry to see that you are having this problem. This may mean that your Microsoft account is locked or that there's a problem with it. Please try re-moving your profile from all Xbox 360 consoles where it's been saved.

1.Go to any Xbox.com page (such as this one) and sign in to your Xbox Live account.

2.Find and select My Account, which may be located in the upper-right corner under your gamertag or in the left navigation pane under Avatar.

3.Under Safety, select Remove my profile from all Xbox 360 consoles.

4.Under VISITED CONSOLES, select Require profile download.

5.Return to the Xbox 360 console and download your profile.

Or you may:

•Option 2

1.Sign in to your Xbox Live account at any Xbox.com page, such as this one.

2.Find and select My Account, which may be located in the upper-right corner under your gamertag or in the left navigation pane under Avatar.

3.Select Security, family & forums.

4.Select Xbox 360 profile protection.

5.Under "Consoles that do not require your password for sign-in," select Require Profile Download (the green button). This will clear your profile from any Xbox 360 consoles where it's currently saved.

6.Return to the Xbox 360 console and download your profile.

After that and you still are having problems downloading your profile, please try resting your account password which can be done at:
http://account.live.com/

Thank you!