Erreur lancement FORZA HORIZON 4 sur XBOX [Translation - FORZA HORIZON 4 launch error on XBOX]

Monstermatou · Jun 1, 2019

Après plusieurs mois de jeu sur FH4, depuis 2 jours je ne peux plus le lancer :

- le jeu démarre jusqu'au moment où il demande d'appuyer sur A,

- l'écran se fige et apparaît une page noire,

- le jeu se ferme en revenant au menu sans aucune mention.

Après avoir fait plusieurs tests, j'en déduis que cel vient de ma partie car les autres jeux sur XBOX fonctionnent normalement et FH4 fonctionne normalement sur un autre compte (jeu sur disque).

Merci de me dire comment procéder pour revenir un mode normal et ne pas perdre ma progression sur le jeu.

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[Mod Translation - After several months of play on FH4, for 2 days I can no longer throw it:

-the game starts until the moment it asks to press A,

-the screen freezes and appears a black page,

-the game closes by returning to the menu without any mention.

After doing several tests, I infer that this comes from my game because the other games on XBOX work normally and FH4 normally works on another account (game on disk).

Thanks for telling me how to proceed to return to a normal mode and not lose my progress on the game.

]

:)

XBF Amber M

Hi Monstermatou,

Thanks for the update with your reply. As you've already tried some of the solutions without success, you may wish to then attempt to perform a

soft factory reset of the console (leaving your games & apps installed) to remove any potentially damaging files that may be on the console's OS causing this. Please be sure that you know the log in credentials (email address and password) to your profile
prior to performing this step as it will remove profiles from the console during the process.

If you’re ready to reset your console to the factory default settings, follow these steps:

Press the Xbox button to open the guide.
Select System > Settings > System > Console info.
Select Reset console.
Select Reset and keep my games & apps.

Give this a try and let us know the results.

I hope that this helps a bit more.

Monstermatou

Hi ,

Thanks for reaching out to us in the forums with this issue. As Forza Horizon 4 continues to fail at launch, unlike your other games on the Xbox,
I recommend to try the following troubleshooting article. “My Xbox One game won’t start or freezes
during gameplay” and see if that helps get everything back to normal. The solutions will help pinpoint the issue and resolve it quickly.

Try this out and let us know the results.

j'avais déj éssaillé des solutions pour régler ce probleme mais aucune na marché :

-suppression du jeu

-suppression de certaines données (pas les données de de jeu personnelles mais générales)

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[Mod Translation - I had already tried solutions to solve this problem but no market na:

-deleting the game

-deletion of certain data (not personal but General game data)]

XBF Amber M

Hi Monstermatou,

Thanks for reaching out to us in the forums with this issue. As Forza Horizon 4 continues to fail at launch, unlike your other games on the Xbox,
I recommend to try the following troubleshooting article. “My Xbox One game won’t start or freezes
during gameplay” and see if that helps get everything back to normal. The solutions will help pinpoint the issue and resolve it quickly.

Try this out and let us know the results.

Monstermatou

Hi ,

Thanks for the update with your reply. As you've already tried some of the solutions without success, you may wish to then attempt to perform a

soft factory reset of the console (leaving your games & apps installed) to remove any potentially damaging files that may be on the console's OS causing this. Please be sure that you know the log in credentials (email address and password) to your profile
prior to performing this step as it will remove profiles from the console during the process.

If you’re ready to reset your console to the factory default settings, follow these steps:

Press the Xbox button to open the guide.

Select System > Settings > System > Console info.

Select Reset console.

Select Reset and keep my games & apps.

Give this a try and let us know the results.

I hope that this helps a bit more.

j'ai bien essayé mais cela na pas marché :toujours le même problème

est-ce que microsoft ou turn ten pourraient me remettre une backup d'il y a une semaine ou 1 mois si possible?

Edgarour

Tendrás que borrar el juego y volver a instalarlo

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[Mod Translation - You will have to erase the game and reinstall it]

Erreur lancement FORZA HORIZON 4 sur XBOX [Translation - FORZA HORIZON 4 launch error on XBOX]