Erratic Download Speeds, High Packet Loss and Latency - Unable to be heard in Parties

I first noticed an issue on Thursday of last week, Netflix suddenly started excessively buffering. I noticed that on Tuesday whilst downloading from the store that the reported speed was very erratic: as high as 25mbps to as low as 500kbps or even nothing
at all. My router shows current sync at 29mbps and Speedtest.net (performed on a laptop) shows 27mbps with a 30ms ping.

The console's multiplayer test either gives an initial OK or an intermittent warning about packet loss. The detailed stats page (LT+RT+LB+RB) shows speeds ranging from 15-23mbps, Loss at 4-16% and latency at 150-165ms and NAT type is open cone (although
initially it was giving open address restricted until a couple of power cycles fixed that). The Detailed Network test seems to give a 0% packet loss value more often but all other values the same.

Since these problems started I can hear party members but they cannot hear me. There's no 'mic activity' indication in the party menu and no warning of 'no mic detected'. The mute button works fine as does the volume control.

Before I go on to say what steps I have tried, let me say that after each step I've performed a full power cycle of the modem/router and the console, retested a number of times and that as standard I'm connected via LAN. It goes without saying that all other
devices seem to be working fine.

What Country/State/Province do you live in? UK

Modem brand & model number: BT HomeHub 5

Router brand & model number: combined modem/router

How many Xbox 360 and Xbox One consoles are connected to this router?: 1 Xbox 360 (tuned off) / 1 Xbox One (not S)

Wired or Wireless (for each console): Both wired

Things you have tried:

• Changed from LAN1 to LAN3
• Connected to wifi (no change in test results, 100% strength)
• Cleared MAC
• Used Google DNS
• Assigned manual IP

Is UPnP Enabled? Yes/No/Unknown: Yes

Do you have a NAT error? If so, what is your NAT type?: Open Cone

Any Error Codes you encounter: No

Who is your ISP? (Internet Service Provider): PlusNet

I doubt that it's relevant but up until the public launch of Anniversary I was a preview member.

Any help appreciated.

Thanks.

:)

 

Lag in all forms of multiplayer

Sorry to be gone so long, but here you go:

Download speed

65.93 Mbps

Upload speed

9.29 Mbps

Packet Loss 0%

MTU- 1480

Latency 113 ms

Wireless strength 84%

and although that packet loss at time of typing is 0%, I just checked multiplayer connection and got a packet loss(a thing I've never heard of before) at 35%

 

Continual issues with xbox live

What are the your results if you do a detailed network statistics?

Download Speed:

Upload Speed:

Download packet Loss:

Upload Packet Loss:

MTU:

Latency:

 

I'm in the same boat. I have a 200Mbps x 20Mbps pipe and I'm only getting 20-30 but the upload remains the same. This same issue happened awhile back with one of the preview updates but it's doing it on both of my Xbox Ones. One with the preview and one
without.

I usually have my downloads done overnight but today I had to update Destiny for 12GB patch and it's crawling.

 

Yeah it sucks. Are you in the UK too?