Epic Games Login Issue

Are you telling me to do this or-

Hello @Jamie, I hope everything is going well!

Thank you for reaching Microsoft Xbox Forum support!

I highly recommend following the steps mentioned on the link below to fix the issue:

Sign-in problems with in-game accounts on a Windows 10 device | Xbox Support

I wish you a lovely day, and I hope this helps you out!

Kind Regards

Stay safe, and happy gaming

Hey Jamie!

Is your Xbox Live account connected to your Epic Games account? Confirm this by following the steps here

Are you able to sign in to your Epic Games account from another device such as a smartphone or tablet, or do you encounter the same error?

This troubleshooting page may help:

https://windowsreport.com/epic-games-store-cant-login/

If this error persists contact Epic Games Support

Hope this helps!

Hello, Diana. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

I’m sorry to hear you are having trouble with your Epic Games account.

Not only that, but it is important to point out that Microsoft support doesn't have access to Epic systems.

You may want to contact Epic Game support to receive the proper assistance:

https://www.epicgames.com/help/en-US/contact-us

Thanks for reading me and for your understanding.

Kind regards,

Arturo.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

contact epic games directly as that error screen is on their server side.