Epic games account

Hello Travon.Mitchell,

Thank you for posting on the Xbox forums. We understand that you are interested in learning how to disconnect your Epic Games account from your Microsoft account. The Epic Games support website contains an article that provides more information on

disconnecting your Epic Games account from your Microsoft account. If you are not sure which Microsoft account the Epic Games account is connected to, you will want to reach out to Epic Games support for that inquiry by selecting "contact us" in the link
we provided. Be sure to let us know the results Travon.Mitchell!

Hi Leonardo,

Thank you for posting on the Xbox forums.

Unfortunately, if some someone else has linked your Epic Games account to their Xbox profile, then your Epic Games account was compromised by somebody else and only they can unlink the two accounts.

You will need to contact Epic Games for assistance with your Epic Games account: https://epicgames.helpshift.com/a/epic-accounts/

I hope this helps.

Hi ijoseh0812,

You can reach out to Epichttps://epicgames.helpshift.com/a/epic-accounts/. Did you load the game on your Xbox and see if you have all the stuff you purchased?
Because you should have all the stuff you purchase. The Epic account won't affect anything you brought via Xbox.

Update:

I went to Epic games support website and found this:

How do I disconnect my console/platform account from my Epic Games account?

Please be aware that disconnecting your console/platform account from your Epic Games account is highly discouraged for the following reasons:

• Your game progression and purchases are stored on your Epic account. So, if you disconnect your console/platform from your Epic account, you lose access to that data.
  
• If you sign in to your Epic Games account using a console/platform that was disconnected, you will automatically create a brand new Epic account. This new account will not have any game progression
  

i have my xbox account but i made my epic account with my xbox live account but when it got hacked they deleted my xbox account of epic so i cant login and epic doesnt care

So to clarify. Its your Epic games account you are trying to recover and NOT your Xbox live profile correct?

If this is the case then the one and only people who have the capability of assisting would be Epic Games support.

Microsoft cannot help you with your Epic Games account.

If Epic games wont assist then unfortunately nothing else can be done.

Hello Brojoh12,my name is Marvina, I will be happy to help you.

I am very sorry for what you are presenting, I understand your annoyance but don't worry, there is a solution. There are two possible reasons why your Xbox account does not appear on the Epic Games website.

The first possibility is that your Xbox account is not linked to an Epic Games account. To link your Xbox account to an Epic Games account, go to the Epic Games website and click "Sign in." Then, select "Xbox" as your platform and follow the on-screen instructions.

The second possibility is that your Xbox account is linked to an "unnamed" Epic Games account. "Unnamed" Epic Games accounts are created automatically when you log into Fortnite on a console without creating an Epic Games account. If you have a "no name" Epic Games account, you can convert it to a full Epic Games account

These are basic solutions to these problems, but they can lead to a solution, remember that this is a public forum where we are players like you who want to help, good luck and happy day.

Sincerely,
Marvina.