Entered game pass code (12months) in wrong account

Discus and support Entered game pass code (12months) in wrong account in XBoX Games and Apps to solve the problem; Hi I have entered a redeem code for the game pass in my son his account instead of my own account (we use 2 xboxes) and my account is used with gold.... Discussion in 'XBoX Games and Apps' started by YvesClarysse, Jan 8, 2019.

  1. YvesClarysse
    YvesClarysse Guest

    Entered game pass code (12months) in wrong account


    Hi

    I have entered a redeem code for the game pass in my son his account instead of my own account (we use 2 xboxes) and my account is used with gold. Is there any possibility that i can set the game pass membership to my account nstead of my sons? we are listed
    as family in the account.

    thx

    :)
     
    YvesClarysse, Jan 8, 2019
    #1
  2. XBF Crystal P Win User

    Entered game pass code (12months) in wrong account

    Hey there Yves!



    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved.
    If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.



    Thank you and have a great day!
  3. ITILIANM0NST0R Win User

    Entered game pass code (12months) in wrong account

    If you game share its not really a problem you would just have to download the games from his account instead of yours. I know it could be a hastle if you have to approve the games because if parental settings but its not that big of an issue
  4. MarsNeedsTacos Win User

    Entered game pass code (12months) in wrong account

  5. Mistress Sara Win User

    Entered game pass code (12months) in wrong account

    Hi there,

    One thing that should be noted is nothing can be transferred between accounts, which includes purchases.

    If support is not able to assist, follow the advice that Itilianm0nst0r mentions and you can play the games on his account's home console without him being logged in.
  6. YvesClarysse Win User

    Entered game pass code (12months) in wrong account

    I use 2 xboxes and the live gold account is on me and my son uses the home xbox

    solved already by microsoft support chat US (chat in Belgium was closed) thank god I can speak english :)
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Entered game pass code (12months) in wrong account

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