Engage program code problem

I recently got four codes for participating in the program but one of them says already used and wouldn't let me activate it I called and the girl said that it was activated to my account but the money never came she told me to post this here so that's what
I'm doing

:)

 

Engage program problem

Could you please give me an email address to foward it to? Thanx

 

Engage program problem

Hey there FlashyDIRK,

We'd be happy to help out with this. Can you please clarify on which promotion you're speaking of? Could you provide a link to a screen shot of the mission and program so we can better assist you?

Thanks so much!

 

Hey SoddenHalfling1 -

Thanks for posting. Could you please provide us with some additional information regarding this promotion? Was it an email promotion or an Xbox Live Message promotion? If you could detail the specifics of the promotion that would be really helpful in allowing
us to narrow down the issue.

Thanks!

 

It was the super secret agency that cannot be named thing they had me do a bunch of challenges like increase my gamer score and download a Xbox games with gold game I did four out of the five challenges got four codes a little later than when I tried activating
them three out of the four worked, but the first one didn't put the money in but the Xbox representative I talked to said it was activated on my account it just didn't put anything in she sent me here

 

Hey there SoddenHalfling1.

If the agent was able to confirm that the code was indeed activated on your account then that would be the case. There's been a bit of confusion with these codes, as each e-mail contains both new codes and codes that were previously sent. This code most
likely was redeemed from a previous e-mail which is why you're not seeing a new deposit for it.

 

It was activated the same day as the other three yet only 6.00 dollars was added

 

Hey SoddenHalfling1 -

Thanks for the extra information! Could you please Private Message me each of the 4 codes that you were sent? This will help us look into things a bit more. To send me a Private Message, just click the little envelope down below.

Thanks!

 

did you get my private message

 

Hey SoddenHalfling1 -

I did receive your Private Message and I have responded in kind. You can check those by clicking here.