Enforcement

I have a serious issue with how Microsoft handles rule enforcement. Let me be clear I'm not talking about the fact that they hand out bans for what many view to be small or stupid reasons. My issue with it is how they can't be contacted in anyway outside
of case review. Once you even do one you can't submit a second one so even if you do then a problem occurs after the fact your screwed. All it takes is one look at these forums to see that many times a case review doesn't even appear as a option. Support can't
contact them for you either. They also don't check the forums. To go even further their are very clear problems with the system that automatically unbans you. A simple 24 hour communication ban for that one time you rage seems to have a 50/50 chance of lasting
anything from an additional few days to potentially like a month. All posting about ever does is get some staff member posting the same link wit no idea how to help. This is unacceptable and possibly one of the most frustrating things to deal with as a xbox
owner.

Thoughts?

:)

 

Xbox One reputation system is built to make trolls play with trolls

Have you seen the "Enforcement United" programme too? Community moderators, whose reviews presumably carry more weight than your average member.

Take Action and Improve the Xbox Live Community - Xbox Wire

 

One thing that we're maybe forgetting...

Why do you think the xbox one has mandatory checks on games within 24hours and Sony doesn't? It's blatantly obvious Sony won't enforce the same level DRM as the xbox one.

 

because you don't get it doesn't mean it doesn't work

One a phones call or underrated chat is useless

It would be spammed and you'd never get thru and they'd be too busy answering the phones rather then enforcing the rules

2nd the reason why you only have one chance is because they already investigated it multiple times you should only have to explain it once that's it

There is no justification for any violation of the terms of use

Even a fight you must abide by the rules regardless who starts it

24hours is no cause reviewablr for a reason

It takes up to 24-48 hours before they get back to you

You would know this if you had read the suspension MSG and the link they provided

Also in the suspension MSG and enforcement.xbox.com is a all the info you need

Since most of your myths is dispelled quite clearly

One there is no automatic bans

They are actually investigated

And 2nd and most important which most people who post don't get is

It doesn't matter who starts the fight you MUST abide by the rules

3rd it takes time to investigate meaning multiple violations could've occurring just weeks ago or months

As it is actually sent thru multiple teams before being issued

And evidence has to be gathered

 

it's not 50/50 unless you have a valid reason for violations the terms of use there is no ifs or buts aboutnit

Cursing is never valid No matter who starts the fight

And multiple violations stack meaning you have to serve the previous suspension and then other ones are issued after meaning it doesn't matter if you are careful after an communication suspension it could've been from weeks ago and the suspension wasn't
added till then

The best way to play online is to live life and play fair it is that simple

 

AAnd no I was talking with friends isn't a valid excused for cursing or trash talking

Nor is joking around is a excuse

Something like oh I didn't mean it in that way (nope not a valid excuse)

Common sense is a universal language

 

And yes the it is a universal set of rules it's their rule and their property

Also should be noted that it is actually universal how they handle it

You may only ask once even on psn or steam or any service and yes it is moderated forums for all of them