Enforcement

Discus and support Enforcement in XBoX Sales and Promo to solve the problem; I'm not really good at these sort of things but here we go my son purchased digital goods in a game we play together "Monster Hunter" "my son plays my... Discussion in 'XBoX Sales and Promo' started by Lord Petronius, Mar 5, 2018.

  1. Lord Petronius
    Lord Petronius Guest

    Enforcement


    I'm not really good at these sort of things but here we go my son purchased digital goods in a game we play together "Monster Hunter" "my son plays my games" he then purchased using my card on the account without asking to do so.


    Enforcement [​IMG]
    Deluxe
    Kit    $14.99

    I noticed the purchase via the bank/paypal and requested a refund, the refund when through and the money was returned to my account via pay pal. Microsoft then decided i have to keep said goods and took the money back, "ok i understand" but then this happened
    because i requested a refund""""""so how is this account being charged with fraud for this """"" its on par with catching a robber, the police come and arrest you for his crimes" i dont see how this is correct? this ban shouldnt be happening lol i dont care
    here is an order number 2309684552. tyvm i hope to get this resolved

    [table][tr][td]Marketplace Theft [/td][td]3/5/2018, 1:19:59 PM [/td][td]Under Review[/td][/tr][tr][td]Enforcement Detail :- This account engaged in marketplace theft. This activity may include attempts to illegitimately acquire or use redemption codes, sharing or distributing account credentials, fraudulent transferring of content licenses, using glitches for financial gain, or other attempts to defraud Microsoft or support agents. For more information, visit: https://enforcement.xbox.com/Home/StaySafe#topic6. This enforcement affects the account's Xbox Live privileges until 3/19/2018, 6:19:59 PM.[/td][/tr][/table]

    :)
     
    Lord Petronius, Mar 5, 2018
    #1
  2. Munkey Boy
    Munkey Boy Guest
    Munkey Boy, Mar 5, 2018
    #2
  3. kalakola
    kalakola Guest
    One thing that we're maybe forgetting...

    Why do you think the xbox one has mandatory checks on games within 24hours and Sony doesn't? It's blatantly obvious Sony won't enforce the same level DRM as the xbox one.
     
    kalakola, Mar 5, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Enforcement

    The enforcement team does not use the forums. It looks like you've already submitted a case review, so you will need to wait for their response from the review.
     
    Smwutches, Mar 5, 2018
    #4
  5. Lord Petronius
    Lord Petronius Guest
    yea i figured they don't, just jumpin through the hoops that microsoft told me to do feels like i'm part of a circus
     
    Lord Petronius, Nov 3, 2018
    #5
  6. Njal the Blue Win User

    Enforcement

    Did you report their message?

    Try not to rise to baited messages, REPORT, MUTE, BLOCK and move on. These steps will ensure you stay free of suspensions and trolls hate not getting a response.
  7. Smwutches Win User

    Enforcement

    There is no specific number.
  8. Purge Matato Win User

    Enforcement

    how many would multiple be
  9. GeN BalGod Win User

    enforcement

    The enforcement team does not use the forums. To see about submitting a case review, you would need to go to
    http://enforcement.xbox.com
    i can't submit a review as it says my ban has finished yet when i go to support they say the 3rd
  10. Castellus Zemi Win User

    Enforcement

    You can file to have your case reviewed by the enforcement team. That way they can hear your side of the story. If you are interested in doing this Here is how to do it.

    You will need to go to http://enforcement.xbox.com sign in and click the orange hammer in the top left of the site.This will take you to your enforcement history page. Find the current enforcement effecting your
    account. Next to it on the right you should see a link that say submit a case review. Click on that and follow the prompts.

    In case the instructions are a bit confusion, here is a link to a video showing you how to file a case review as well.

    How to file a Case review: https://www.youtube.com/watch?v=yw9TS59yUDQ&t=13s

    Hope this Helps, Happy Gaming!!!
Thema:

Enforcement

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