Enforcement

Discus and support Enforcement in XBoX Sales and Promo to solve the problem; I'm not really good at these sort of things but here we go my son purchased digital goods in a game we play together "Monster Hunter" "my son plays my... Discussion in 'XBoX Sales and Promo' started by Lord Petronius, Mar 5, 2018.

  1. Enforcement


    I'm not really good at these sort of things but here we go my son purchased digital goods in a game we play together "Monster Hunter" "my son plays my games" he then purchased using my card on the account without asking to do so.


    Enforcement [​IMG]
    Deluxe
    Kit
    $14.99

    I noticed the purchase via the bank/paypal and requested a refund, the refund when through and the money was returned to my account via pay pal. Microsoft then decided i have to keep said goods and took the money back, "ok i understand" but then this happened
    because i requested a refund""""""so how is this account being charged with fraud for this """"" its on par with catching a robber, the police come and arrest you for his crimes" i dont see how this is correct? this ban shouldnt be happening lol i dont care
    here is an order number 2309684552. tyvm i hope to get this resolved

    [table][tr][td]Marketplace Theft [/td][td]3/5/2018, 1:19:59 PM [/td][td]Under Review[/td][/tr][tr][td]Enforcement Detail :- This account engaged in marketplace theft. This activity may include attempts to illegitimately acquire or use redemption codes, sharing or distributing account credentials, fraudulent transferring of content licenses, using glitches for financial gain, or other attempts to defraud Microsoft or support agents. For more information, visit: https://enforcement.xbox.com/Home/StaySafe#topic6. This enforcement affects the account's Xbox Live privileges until 3/19/2018, 6:19:59 PM.[/td][/tr][/table]

    :)
     
    Lord Petronius, Mar 5, 2018
    #1
  2. Munkey Boy
    Munkey Boy Guest
    Munkey Boy, Mar 5, 2018
    #2
  3. kalakola
    kalakola Guest
    One thing that we're maybe forgetting...

    Why do you think the xbox one has mandatory checks on games within 24hours and Sony doesn't? It's blatantly obvious Sony won't enforce the same level DRM as the xbox one.
     
    kalakola, Mar 5, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Enforcement

    The enforcement team does not use the forums. It looks like you've already submitted a case review, so you will need to wait for their response from the review.
     
    Smwutches, Mar 5, 2018
    #4
  5. yea i figured they don't, just jumpin through the hoops that microsoft told me to do feels like i'm part of a circus
     
    Lord Petronius, Nov 3, 2018
    #5
  6. Njal the Blue Win User

    Enforcement

    Did you report their message?

    Try not to rise to baited messages, REPORT, MUTE, BLOCK and move on. These steps will ensure you stay free of suspensions and trolls hate not getting a response.
  7. Smwutches Win User

    Enforcement

    There is no specific number.
  8. Purge Matato Win User

    Enforcement

    how many would multiple be
  9. GeN BalGod Win User

    enforcement

    The enforcement team does not use the forums. To see about submitting a case review, you would need to go to
    http://enforcement.xbox.com
    i can't submit a review as it says my ban has finished yet when i go to support they say the 3rd
  10. Castellus Zemi Win User

    Enforcement

    You can file to have your case reviewed by the enforcement team. That way they can hear your side of the story. If you are interested in doing this Here is how to do it.

    You will need to go to http://enforcement.xbox.com sign in and click the orange hammer in the top left of the site.This will take you to your enforcement history page. Find the current enforcement effecting your
    account. Next to it on the right you should see a link that say submit a case review. Click on that and follow the prompts.

    In case the instructions are a bit confusion, here is a link to a video showing you how to file a case review as well.

    How to file a Case review: https://www.youtube.com/watch?v=yw9TS59yUDQ&t=13s

    Hope this Helps, Happy Gaming!!!
Thema:

Enforcement

Loading...
  1. Enforcement - Similar Threads - Enforcement

  2. So my account got suspended but when I checked in the enforcement history I got no active...

    in XBoX Accessibility
    So my account got suspended but when I checked in the enforcement history I got no active...: My account got suspended but when I checked the enforcement history It’s got no active suspensions and I can’t even appeal the suspension a7566f06-3be5-4e18-b768-6c82cda1a07f
  3. Why won’t my enforcement cases load?

    in XBoX Accessibility
    Why won’t my enforcement cases load?: Hello, my account has been suspended as of yesterday which was just over 24 hours ago for a message I sent and when I go to the enforcement page to see the active suspension, completed...
  4. Xbox enforcement team

    in XBoX Games and Apps
    Xbox enforcement team: I’m suspended on my main account but the Xbox enforcement reversed the suspension on my account and my Xbox account mastercheif8730 is still banned and my Xbox account mastercheif8730 was falsely...
  5. How do I contact the xbox enforcement team?

    in XBoX Rewards & Social
    How do I contact the xbox enforcement team?: Hello, i received multiple suspensions months ago. Most of the suspension were removed because they were for the same offense. The problem is i still have the same punishment i would have for all...
  6. !Enforcement Team reset Strikes to Zero. Is this significant?

    in XBoX Accessibility
    !Enforcement Team reset Strikes to Zero. Is this significant?: Hello there. My 15 year old daughter has gone and got herself an Xbox account suspension, due to her rude - but totally private - chatting to her boyfriend, which seems very harsh, considering...
  7. Why does the enforcement team have no way to contact them.

    in XBoX Accessibility
    Why does the enforcement team have no way to contact them.: so i want to contact the enforcement team about a ban they denied cos i didnt put reasoning on the appeal (i saw this perm ban when i got home so i was kinda in shock a bit) . i have later figured...
  8. enforcement team email.

    in XBoX Accessibility
    enforcement team email.: after replying to a enforcement team email has anyone ever got a response from them. 02e5639f-3847-426f-a90c-abc763108516
  9. My console has been banned for no reason and wont show in my enforcement

    in XBoX Accessibility
    My console has been banned for no reason and wont show in my enforcement: My xbox console has been banned from the xbox network for no reason, i dont message anyone online and i also dont play online games, it tells me to check the enforcement site but theres no sign of...
  10. Why is there no way to contact the enforcement team directly?

    in XBoX Games and Apps
    Why is there no way to contact the enforcement team directly?: I submitted a profile picture for my xbox account 5 or 6 times, tried different cropping to get it right. For each attempt I was given an automatic and silent suspension. I received no...