Enforcement

Discus and support Enforcement in XBoX Sales and Promo to solve the problem; I'm not really good at these sort of things but here we go my son purchased digital goods in a game we play together "Monster Hunter" "my son plays my... Discussion in 'XBoX Sales and Promo' started by Lord Petronius, Mar 5, 2018.

  1. Enforcement


    I'm not really good at these sort of things but here we go my son purchased digital goods in a game we play together "Monster Hunter" "my son plays my games" he then purchased using my card on the account without asking to do so.


    Enforcement [​IMG]
    Deluxe
    Kit
    $14.99

    I noticed the purchase via the bank/paypal and requested a refund, the refund when through and the money was returned to my account via pay pal. Microsoft then decided i have to keep said goods and took the money back, "ok i understand" but then this happened
    because i requested a refund""""""so how is this account being charged with fraud for this """"" its on par with catching a robber, the police come and arrest you for his crimes" i dont see how this is correct? this ban shouldnt be happening lol i dont care
    here is an order number 2309684552. tyvm i hope to get this resolved

    [table][tr][td]Marketplace Theft [/td][td]3/5/2018, 1:19:59 PM [/td][td]Under Review[/td][/tr][tr][td]Enforcement Detail :- This account engaged in marketplace theft. This activity may include attempts to illegitimately acquire or use redemption codes, sharing or distributing account credentials, fraudulent transferring of content licenses, using glitches for financial gain, or other attempts to defraud Microsoft or support agents. For more information, visit: https://enforcement.xbox.com/Home/StaySafe#topic6. This enforcement affects the account's Xbox Live privileges until 3/19/2018, 6:19:59 PM.[/td][/tr][/table]

    :)
     
    Lord Petronius, Mar 5, 2018
    #1
  2. Munkey Boy
    Munkey Boy Guest
    Munkey Boy, Mar 5, 2018
    #2
  3. kalakola
    kalakola Guest
    One thing that we're maybe forgetting...

    Why do you think the xbox one has mandatory checks on games within 24hours and Sony doesn't? It's blatantly obvious Sony won't enforce the same level DRM as the xbox one.
     
    kalakola, Mar 5, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Enforcement

    The enforcement team does not use the forums. It looks like you've already submitted a case review, so you will need to wait for their response from the review.
     
    Smwutches, Mar 5, 2018
    #4
  5. yea i figured they don't, just jumpin through the hoops that microsoft told me to do feels like i'm part of a circus
     
    Lord Petronius, Nov 3, 2018
    #5
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Thema:

Enforcement