enforcement violation

Discus and support enforcement violation in XBoX Games and Apps to solve the problem; received an email stating my son has been banned from voice/text communication until tomorrow, 17/09. now I've had a look on my account and i cannot... Discussion in 'XBoX Games and Apps' started by hayleyweb1, Sep 15, 2018.

  1. hayleyweb1
    hayleyweb1 Guest

    enforcement violation


    received an email stating my son has been banned from voice/text communication until tomorrow, 17/09. now I've had a look on my account and i cannot see what he has done, is there anywhere i can see what he has apparently done? there are no messages that
    he has sent. what i have found out though is that there is a player who has singled my son out and maybe potentially being the online bully.

    :)
     
    hayleyweb1, Sep 15, 2018
    #1
  2. XBF Lance J
    XBF Lance J Guest
    Enforcement violation

    Hey Beady,

    If you wish to get more information on your account suspension, feel free to visit our

    Xbox Enforcement     site. Once you log in using the account credentials (email and password) you will be given a brief description of what he was reported for, as well as be given the opportunity to submit a case review.
     
    XBF Lance J, Sep 15, 2018
    #2
  3. Beadyfuzzball2
    Beadyfuzzball2 Guest
    Enforcement violation

    Hi some around 10 year old child made a false report on my 14 year old child. I think my child can't play any game till what date? He couldn't get into a new game he just bought.

    Please help me clear this ban.

    Thanks,

    Beady
     
    Beadyfuzzball2, Sep 15, 2018
    #3
  4. Julian_
    Julian_ Guest

    enforcement violation

    Hi! After signing in with your sons account here you should be able to see the reason for the suspension: https://enforcement.xbox.com/

    It's important to keep in mind that even if your son received harmful messages from other players, he should not respond at all and instead just report them if the content the messages contain is against the rules.
     
    Julian_, Sep 16, 2018
    #4
  5. hayleyweb1
    hayleyweb1 Guest
    Thanks for reply. There is no reason on there. I cant review case, i cant do anything. There isnt even anyone to speak to from xbox. Its so frustrating.
     
    hayleyweb1, Sep 16, 2018
    #5
  6. bowski477
    bowski477 Guest
    24hr bans are not eligible for care review and there is no other way to contact the enforcement team. Sorry.
     
    bowski477, Nov 2, 2018
    #6
  7. hayleyweb1 Win User

    enforcement violation

    Thanks for reply. There is no reason on there. I cant review case, i cant do anything. There isnt even anyone to speak to from xbox. Its so frustrating.
  8. bowski477 Win User

    enforcement violation

    24hr bans are not eligible for care review and there is no other way to contact the enforcement team. Sorry.
  9. Julian_ Win User

    enforcement violation

    Hi! After signing in with your sons account here you should be able to see the reason for the suspension: https://enforcement.xbox.com/

    It's important to keep in mind that even if your son received harmful messages from other players, he should not respond at all and instead just report them if the content the messages contain is against the rules.
  10. XBF Lance J Win User

    Enforcement violation

    Hey Beady,

    If you wish to get more information on your account suspension, feel free to visit our

    Xbox Enforcement     site. Once you log in using the account credentials (email and password) you will be given a brief description of what he was reported for, as well as be given the opportunity to submit a case review.
  11. steeledwand7664 Win User

    Xbox one Enforcement.

    All enforcement actions are the result of reports from other players that get sent to the enforcement team who then investigate the report to determine if there was a violation of the code of conduct and if only if there was a violation do they put an
    enforcement action onto the account.
Thema:

enforcement violation

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