ENFORCEMENT TEAM RESPOND PLEASE

Hi,

I hope this gets to the enforcement team! I have not played Xbox Live for some 5+ years now. I would very much to like to buy myself a shiny new Xbox One S console however, I would like to be able to get to use the account I used to as I have racked up
quite some gamerscore and experience on this back in the day!

The only problem is I have a suspension until 31/12/9999 and I am wondering if it's possible to have this case reviewed as I was told by one of the tech support team this can be done. I don't know what other information to give other than the fact I can't
remember why I was suspended and I certainly wouldn't do anything to break the code of conduct. I am an honest console player who just loves to play legitimate games and would really like to be able to pick up from where I left off!

Look forward to your reply,

Thanks

:)

 

Please. Respond. Enforcement.

So my console was suspended not long ago. About 2 weeks. I was communication banned and could not play multiplayer games online for two weeks due to me saying "If you want to get f***** again let me know." In reference to a game.
He took advantage of the system and reported it as a real life threat. Now, I served my 2 weeks time for all of this. BUT. There is a secret THIRD communication ban all the way until september 25th on every account on my xbox? This has to be a mistake. Please
respond asap.

 

Please. Respond. Enforcement.

Howdy.

The policy enforcement team does not read posts or communicate via the Xbox forums. If you want information regarding a suspension or wish to request a case review, please visit the enforcement portal at https://enforcement.xbox.com/

 

The enforcement team does not use the forums. You would need to go to
http://enforcement.xbox.com to see if you can submit a case review. If the enforcement took place 5+ years ago, you would not be able to submit a review.

 

Unfortunately phone and chat support do not give correct information when it comes to the enforcement team. Submitting a case review is the only way to contact them. They stopped using the forums over a year ago.

 

If you can't submit a case review there is nothing else you can do. You would have to start on a new account. Permanent bans are not given out without a thorough investigation and it's very very rare that they get overturned.