ENFORCEMENT TEAM REPLY PLEASE

Dv Saviior · Jun 10, 2017

So basically, I received a temporary suspension a while back.. during those times being suspended I waited it out.. I recently contacted Microsoft support looking for help due to the enforcement team not responding to my post that I posted on their forums..
i was never informed before I got this suspension that you only you guys can apparently see.. whenever I go to the enforcement page I see I have no active suspensions, so therefore I cannot submit a case review.. I'd really like to know what's going on because
I don't know what I did.. nobody on the enforcement team is getting back to me and I don't have time to wait for that long of a suspension.

:)

GratefulGryphon · Jun 10, 2017

Enforcement team reply needed!

thanks for the reply ambassador. but you do realize smack talk is NOT against the rules? it was even a part of a questionaire i had to take to fill out my case review. Xbox claims it maintains a competitive atmosphere by doing so. my smack talk is usually
along the lines of "haha get owned noob" "take a seat" etc. thanks again for your concern though!

I appreciate your response. A competitive atmosphere is definitely great. I hope your case review goes well. The only thing I can think of that would cause a suspension is that the smack talk could be reported because someone thought it was "bullying"
which is against the CoC. I am just trying to think of reasons that could cause this in attempt to help you out. Good luck again!

thank you! and i think maybe it could be my remark about hillary in my bio tbh. it says "hillary clinton = cancer" perhaps someone thought this to be sexist?
Click to expand...

GratefulGryphon · Jun 10, 2017

Enforcement team reply needed!

Hey ,

I'm sorry to hear about your ban. Microsoft definitely does not want you to waste your money. However, they also try to create a respectful/family friendly play environment. Regardless of who communication is between, any "smack talk", even if it isn't
"overly offensive" (as you mentioned), is against the rules of Xbox communications and one can be suspended/banned for violating Code of Conduct or Terms of Use.

Again, I am sorry for your suspension, but please be respectful to all in your communications. This is the best way to avoid suspensions.

____________________________________________________

Hit Upvote if this Helps!

thanks for the reply ambassador. but you do realize smack talk is NOT against the rules? it was even a part of a questionaire i had to take to fill out my case review. Xbox claims it maintains a competitive atmosphere by doing so. my smack talk is usually
along the lines of "haha get owned noob" "take a seat" etc. thanks again for your concern though!
Click to expand...

Internet Expert · Jun 11, 2017

The Enforcement Team does not post here on the forums. The only way to get in contact with them is to submit a case review, if you're eligible.

Log on to http://enforcement.xbox.com to review your suspension details, and see if you're eligible for a case review.

Dv Saviior · Jun 12, 2017

The Enforcement Team does not post here on the forums. The only way to get in contact with them is to submit a case review, if you're eligible.

Log on to http://enforcement.xbox.com to review your suspension details, and see if you're eligible for a case review.
Click to expand...

I cannot submit a case review.. the suspension isn't on my account.. I sign into the enforcement page and I scroll down and I see no suspension... so therefore I am not able to submit a case review. I contacted the support line on Microsoft and they told
me about my suspension.. but I am un able to file a case review since I cannot see the suspension penalty on my account on the enforcement page.

Miss Bijoux · Nov 1, 2018

Hey there Savior -

Like Internet Expert said above, we do not have any information regarding Xbox Live Enforcement actions. When they take actions against and account or device, they send an email informing you of that to your Microsoft Account attached to your Xbox Live account.

We do not have any further information nor speculation to share. Thanks for understanding.

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines
and if you're a member of the Xbox Insider Program, check out the
Xbox Insider Program Forums for help with Insider Program troubleshooting.

Miss Bijoux

Hey there Savior -

Like Internet Expert said above, we do not have any information regarding Xbox Live Enforcement actions. When they take actions against and account or device, they send an email informing you of that to your Microsoft Account attached to your Xbox Live account.

We do not have any further information nor speculation to share. Thanks for understanding.

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines
and if you're a member of the Xbox Insider Program, check out the
Xbox Insider Program Forums for help with Insider Program troubleshooting.

Dv Saviior

The Enforcement Team does not post here on the forums. The only way to get in contact with them is to submit a case review, if you're eligible.

Log on to http://enforcement.xbox.com to review your suspension details, and see if you're eligible for a case review.

I cannot submit a case review.. the suspension isn't on my account.. I sign into the enforcement page and I scroll down and I see no suspension... so therefore I am not able to submit a case review. I contacted the support line on Microsoft and they told
me about my suspension.. but I am un able to file a case review since I cannot see the suspension penalty on my account on the enforcement page.

Internet Expert

The Enforcement Team does not post here on the forums. The only way to get in contact with them is to submit a case review, if you're eligible.

Log on to http://enforcement.xbox.com to review your suspension details, and see if you're eligible for a case review.

Darkhawk Ninja

thanks for the reply ambassador. but you do realize smack talk is NOT against the rules? it was even a part of a questionaire i had to take to fill out my case review. Xbox claims it maintains a competitive atmosphere by doing so. my smack talk is usually
along the lines of "haha get owned noob" "take a seat" etc. thanks again for your concern though!

I appreciate your response. A competitive atmosphere is definitely great.

I hope your case review goes well. The only thing I can think of that would cause a suspension is that the smack talk could be reported because someone thought it was "bullying"
which is against the CoC. I am just trying to think of reasons that could cause this in attempt to help you out. Good luck again!

Darkhawk Ninja

Hey GratefulGryphon,

I'm sorry to hear about your ban. Microsoft definitely does not want you to waste your money. However, they also try to create a respectful/family friendly play environment. Regardless of who communication is between, any "smack talk", even if it isn't
"overly offensive" (as you mentioned), is against the rules of Xbox communications and one can be suspended/banned for violating Code of Conduct or Terms of Use.

Again, I am sorry for your suspension, but please be respectful to all in your communications. This is the best way to avoid suspensions.

____________________________________________________

Hit Upvote if this Helps!

ENFORCEMENT TEAM REPLY PLEASE