Enforcement team issues

I dont understand how the enforcement team works, you can get reported and insta banned for sending a message. But I report someone for being a pedophile, for cheating, for exploiting glitches, racial slurs and offensive communication over chat and nothing
gets done. If you're going to have an enforcement system, make it work, just don't have a small percentage work.

:)

 

Massive issue with the Xbox enforcement team

So, recently I have been permanently banned by the Xbox enforcement team, I am not here to complain that I didn't deserve the ban or that I didn't do anything wrong, I deserve it. Anyways I have a pretty big complaint about what happens to your account after you have been permanently banned, when you try to sign into your account it just simply will not let you sign into it, not bad right that's part of a ban? But when you make a whole new account and try to play any games that you downloaded on your banned account you can't play them. This is listed in their Terms Of Service (TOS) that if you get permanently banned you forfeit all licence you owned with those games. This is an issue because Microsoft does not have the right to just take away content that you purchased because you broke their rules. That is like the police taking ownership of your house and all of your possessions because you got sent to jail. They should not be able to do that, they should not be able to take away all of your belongings and your hard earned money or money you have saved up over the months, I have around 30 Dollars left on that account with the 400 Dollars worth of games, skins, and other downloadable content I have purchased over the years and something needs to be done about this, they can't just simply say that it's written down in their TOS and that is the rules because as far as I know this isn't legal in the United States at least.

 

My account Nu ThunderZ got permanently banned

in this case he needs to do something else actually

For compromised access case he must contact support and ask for a unauthorized access case the global escalations team will work with enforcement on enforcement issues on compromiaed.account issues

And yes he has to have proof provided by the tier 3 team which they would.provide to the enforcement team and yes they are separate groups

 

Agree with you.. I have report at least 6-7 peoples for telling me to kill myself and only received 2 notifications that an action was taken.

But I've been suspended 2 times so far for telling people they are dumb or that their attitude was stupid for leaving an online game.

 

Hey there Master Puzzle.

We understand the frustration with that, however, we're separate from the Xbox Enforcement Team & unable to speculate on your enforcement action. You can view more info about any
active enforcement action when signed into your account or
file a case review if eligible.

Please continue to file reports against any user engaging in harassing messaging to you as the Enforcement Team takes these reports very seriously. You can also block those players. We recommend blocking them and not engaging in any messaging back to them.