Enforcement Team Contact

DigestiveSafe47 · Nov 17, 2016

Received a call from Microsoft a wrongful gamertag ban after an account hijack, they said to contact the enforcement team via the forums, this ia tje only forims i could find,any help appreciated on how to contact them.

:)

Daft Badger · Nov 17, 2016

Contact enforcement team

The enforcement team do not use the forums.The only way to contact them is via a case review.

If the case review was upheld then there's nothing you can do other than wait out the suspension.

As per the ToU/CoC you agreed to the enforcement team are not obliged to show you any evidence or specifics.

KrazzieIsBack · Nov 17, 2016

Enforcement team contact

Games like ESO, when you get harrassed by players. Simply blocking communication doesn't stop the harrassment. Report over and over players for this crude, disrespectful, and out right inappropriate game play. Nothing happens day in and day out. With
ESo they get their guild to harass as well. So when u finally have enough after repeated attempts of asking and telling them to stop, blocking and reporting them. You finally loose your temper like any bulllying situation and cuss or sayothermeams words.
Instant communication ban. Then they have guild report, now I have multiple violations, and then you get permanent ban. You try to defend yourself and all You get is 500 characters. 0 emails, no phone number, literally no way to contact enforcement team.
Call Xbox supports and they say sorry they can't help. So there needs something to be done about this. Getting banned because you been bullied to a point you snap. Is just not right

Smwutches · Nov 17, 2016

Unfortunately support is incorrect. There is no way to contact the enforcement team via the forums. The only way to contact them is by submitting a case review at http://enforcement.xbox.com

ArmyRanger149 · Oct 31, 2018

Hello DigestiveSafe47,

Smwutches is partially correct. You used to be able to contact them via the Enforcement Forums topic here on Xbox Forums. But you now have to submit a case review on https://enforcement.xbox.com

Smwutches

Subitting a case review is the only way to contact the enforcement team. If your friend already submitted a review and it was upheld, there is nothing else he can do. He would have received the ban because he did something to violate the code of conduct,
not just because you reported him.

simp181

Anyone how to contact these so called enforcement's sitting behind a keyboard? I got a communication ban just for cussing, but these **** won't do anything to the ones who cheats. I wanna talk to someone instead of hitting a review
button. So if anyone has a direct # to these people I sure would appreciate it.

ButterKing34

I KNOW! I received a 14 day suspension from Xbox live for "harassment" two days ago and I hadn't even played that day or two days before that. (July 5th, btw). They literally don't look at any of the crap. AND IM SO ANNOYED. Today is when one of our raid
team members passed away due to cancer and on this day we always throw a memorial in honor of him one Destiny. Now, because of Xbox I can't honor what a great person he was.

twosmart4you2

Man, when someone swears at you, grow a pair and don't instantly report them. You're not a baby are you? If he's been swearing at you multiple times then sure, go ban that guy, but you shouldn't ban someone for insulting you once. NOT SAYING that you do,
but still. I seiously got a harassment ban for saying: Really f*g? It's been a month now and I still can't play nor talk on xbox live, which is a service I PAY FOR. Don't ruin someones day/week/month because he called you a f*g once, don't be that guy....

An Old Freak

Sounds like may be receiving multiple enforcement actions. It takes time to investigate reports, so the violations could have happened anytime.

Enforcement Team Contact