Enforcement suspension and removal from Xbox Ambassadors

Discus and support Enforcement suspension and removal from Xbox Ambassadors in XBoX Accessibility to solve the problem; My account got a communication suspension a couple days ago b/c I changed my gamer picture to the Statue of David (where the chest of the statue was... Discussion in 'XBoX Accessibility' started by Skeptacy, Jan 24, 2025 at 1:22 PM.

  1. Skeptacy
    Skeptacy Guest

    Enforcement suspension and removal from Xbox Ambassadors


    My account got a communication suspension a couple days ago b/c I changed my gamer picture to the Statue of David (where the chest of the statue was partially visible). I'm assuming that automatic got detected by the bot as violating TOS. I felt this was unfair b/c the statue is not a real person and I was not trying to post a picture with nudity in it (I just thought the statue looked cool). Despite the suspension only lasting one day, I got automatically removed from the Xbox ambassadors program for the silly mistake. Thus, I wanted to know if I could get help on revoking the suspension from my history so I could be able to rejoin the Xbox Ambassadors program.

    :)
     
  2. Smwutches Win User

    How are you able to contact "enforcement" if you are not given the ability to challenge the enforcement given?

    "So according to your reply, if there is no suspension there is no way to contact the enforcement team, but an "action" that doesn't incur a suspension also stops any contact with enforcement."

    Not all enforcement actions are suspensions and not all enforcement actions are eligible for a case review for different reasons.

    "Why has Ambassadors team retrospectively, after an error with enforcement site, gone back 6 or more months to remove Ambassadors from the program when the "action" didn't warrant a suspension or ban?"

    They haven't gone back 6 months or more. There has been an issue in the program that checks for enforcement actions for the past couple of months and a fix was put in place. Anyone who was suspended and supposed to be removed from the program during that time (like the OP) has now been removed and anyone who was not meant to be eligible to join during that time has been removed (ie. people who had an enforcement action within the past year that was not picked up when signing up for the program). Anyone else who has been removed in error should have already been added back into the program, but if not, they would need to contact Ambassador staff who will look into the issue and get them back in.

    "As an example, a text post comment is reported by a disgruntled gamer, enforcement remove the post which doesn't incur a suspension or ban, but Ambassadors deem it requires removal from the program."

    Receiving an enforcement action (doesn't have to be a suspension/ban) as an Ambassador removes you from the program. That would be a content takedown which would result in remove from the program. An Ambassador can also be removed without enforcement intervening. For example, in your scenario the "text post comment" is reported directly to Ambassador staff because it goes against the program's pledge, Xbox code of conduct, etc. and staff can remove them.
  3. Smwutches Win User

    How do I get my Xbox Ambassador back from being banned by a under age kid who thought a Xbox Ambassador is a Microsoft employee.

    If you submitted a case review at that time and the enforcement team overturned the suspension, you can email xboxambs @ microsoft.com (remove the spaces) to contact Ambassador staff about returning.

    Otherwise, receiving a suspension while being an Ambassador does result in permanent removal from the program.
  4. Smwutches Win User

    Target Banned with no Support from Xbox

    The enforcement team are the only ones who handle suspensions. If there is no case review available, then all you can do is wait out the suspension.

    As far as the Ambassador program, you can email xboxambs @ microsoft.com (remove the spaces) to contact Ambassador staff, but receiving a suspension as an Ambassador results in a permanent ban from the program.
  5. Smwutches Win User

    Enforcement suspension and removal from Xbox Ambassadors

    If you were able to submit a case review for the suspension and the enforcement team overturned the suspension, you can email xboxambs @ microsoft.com (remove the spaces) to speak to staff about rejoining.

    If you were not able to submit a case review and/or the enforcement team upheld the decision, you would not be eligible to rejoin.
  6. bowski477 Win User

    Xbox ambasador

    Having a clean enforcement record is one of the requirements for joining the Ambassador program. Unfortunately there is no way to remove that suspension from your record. Sorry.
Thema:

Enforcement suspension and removal from Xbox Ambassadors

Loading...
  1. Enforcement suspension and removal from Xbox Ambassadors - Similar Threads - Enforcement suspension removal

  2. Any way to contact enforcement outside of appeal? I believe my Xbox suspension was a...

    in XBoX Accessibility
    Any way to contact enforcement outside of appeal? I believe my Xbox suspension was a...: Hello, around 2 weeks ago I was given a permanent suspension on my Xbox profile. This came at me as a surprise as I don't believe I have done anything to warrant a suspension, let alone a...
  3. 366 day suspension appealed yet still being enforced a month later.

    in XBoX Accessibility
    366 day suspension appealed yet still being enforced a month later.: So i got a 366 day suspension. However, it has been appealed and yet it is still being enforced. It's been a month. I need an answer now or I like a refund for EVERY purchase I have made in the...
  4. Enforcement page not showing suspension

    in XBoX Accessibility
    Enforcement page not showing suspension: Got suspended 3 times in a row. Each week it lasted 2-3days. Dont know the reason, i never had a suspension or even a single strike in my life. And enforcement page doesnt show that i hav...
  5. How do I appeal a ban if there are no active suspensions or enforcement history on my account?

    in XBoX Accessibility
    How do I appeal a ban if there are no active suspensions or enforcement history on my account?: I can't contact support because the account is banned but there is no enforcement on the account so I can't contact through that either [img] ***moved from Gaming and Xbox / Accessibility /...
  6. Why does my account have a suspension for an enforcement action that I had already completed?

    in XBoX Accessibility
    Why does my account have a suspension for an enforcement action that I had already completed?: So last week I received a suspension and 2 strikes over a message (Fair enough) but then yesterday I receive an email notifying me of another enforcement action. When I go to check on it I see...
  7. How do you contact Xbox enforcement about an expired suspension?

    in XBoX Games and Apps
    How do you contact Xbox enforcement about an expired suspension?: I got a messaging suspension for 28 hours 2 days ago. However, my suspension was only lifted from Xbox, not Minecraft or any other multiplayer game. So, I still can’t chat on anything. Microsoft...
  8. I am suspended from parties but tge suspension doesn’t show up in enforcements, how long...

    in XBoX Accessibility
    I am suspended from parties but tge suspension doesn’t show up in enforcements, how long...: I got a messaging suspension earlier for saying “up the scunny” (a phrase of encouragement for a soccer team called Scunthorpe United), after being unable to appeal this suspension i gave up...
  9. Why can’t I appeal a suspension if its over 24 hours, and why is the enforcement team...

    in XBoX Games and Apps
    Why can’t I appeal a suspension if its over 24 hours, and why is the enforcement team...: The xbox enforcement team is literally impossible to contact, the enforcement website is useless, and so are the people you can talk to on the phone, I was suspended for literally posting a...
  10. I need to know how do I get in touch with Xbox enforcement team about my permit suspension

    in XBoX Accessibility
    I need to know how do I get in touch with Xbox enforcement team about my permit suspension: I been trying everything and Xbox support don't help with my permit suspension and is it anyone who can help me because this is same old same old is it anyone who can help me get in touch with...