enforcement notice

cameron99099 · Jul 24, 2018

my son was banned and I asked x box why ,x box has upheld this decision which is fine if he done something wrong then hey he should be banned ,all I wanted to know was

1. does a real person look at what behaviour was being used

2. what is the procedure for getting banned

3. my son received many disgusting texts (saying he rapes kiddies like is dad)and maybe retaliated.

4.what exactly did my son say or do so we as parents can deal with this aswell

all xbox done was upheld it without answering any of my questions

how can we as parents deal with any bad behaviour if we don't know what the behaviour is

thank you xbox people for keeping us in the dark cheers

:)

RariBandz301 · Jul 24, 2018

Enforcement notice

hello Microsoft

I got an enforcement notice on my email regarding my behavior on Xbox live. As a loyal customer to the brand for a long period of time, I feel upset and worried because I have never recieved any issues such as this. This player "donvetto" gamertag reportedly
me falsely for my behavior. Anybody can use the report feature as a joke a falsely accuse. I feel upset because you microsoft didn't contact me about the issue

bowski477 · Jul 24, 2018

enforcement notice

You can view your ban by logging in at enforcement.xbox.com and
from there file a case review if the ban is eligible for one. The enforcement team does not use the forums.

Smwutches · Jul 24, 2018

The enforcement team are a group of real people who do investigate each complaint they receive. So they don't issue suspensions unless they have determined a person has done something to violate the code of conduct. As far as any type of procedure, usually
someone would file a complaint on another person which goes to the enforcement team. They take a look into any messages, gameplay, etc. that may have caused the issue. If they determine something was done to violate the code, they issue a suspension or ban.

If your son is receiving offensive messages he needs to report those people and block communications with them. It doesn't matter how a situation starts. In a situation like that, if you respond in a way that violates the code of conduct, you can be punished.

Any information about the suspension would be listed on the enforcement site. The enforcement team will not give specifics.

JustAnotherJay · Nov 4, 2018

Details should also have been sent to the email address of the account that received enforcement action. I'd recommend checking the Enforcement page (http://enforcement.xbox.com) from the account in question as well as the details on the "How do I?" FAQ
page here: Xbox Enforcement | How Do I. You should also check out the Case Review page if you feel the action is unjust for some reason or not violating the Code of Conduct. In addition, 24 hour suspensions do you qualify for
a case review.

Terraxen

I received a notice of enforcement today and have no idea why i play 1 fane in my xbox fallout 76 i dont mess with mods or modded accounts and you cant mod on console therefore glitches are on the developer games been out 3years fix them already
because i know i DO NOT GLITCH unless it happened mistakenly then i feel i have received the notice in error because as i said i pmay 1 gane 2days a week pointless for me to take any chances with my account when i only play 2days a week oyherwise i watch tv
on my xbox

You should be able to see the enforcement and the reason on the following link:

https://enforcement.xbox.com/

You will need to log in to your Xbox account.

steeledwand7664

As long as you are following the Code of conduct which can be found here https://enforcement.xbox.com/en-US/home/codeofconduct then even if someone reports you then you will not get a notice of enforcement.

Even if you mess up and send someone a message that is a violation of the code of conduct then your account is subject to an enforcement action if that message is reported.

Most enforcement actions do give you the choice of a case review when going to the enforcment teams website enforcement.xbox.com where the enforcement team will reinvestigate the case and decide if they can lift the suspension sooner.

The only way that the enforcement team can be reached is through the case review process. They do not monitor these forums nor do they monitor the chat rooms.

gds1972

Hi

You should be able to find all of the information required on the
Xbox Enforcement web site and if eligible you can also request a case review from here.

Daft Badger

Just because you've been on live for a certain amount of time doesn't make you exempt from the rules.

If you replied to someone with communications that violated the ToU/CoC then you run the risk of being suspended.

Best to report & block anyone abusing you on live,don't respond.

You can file for a case review here
http://enforcement.xbox.com/Home/HowTo#sub-topic0-6 if eligible & it's the only way to contact the enforcement team,they don't use the forums.

JustAnotherJay

Details should also have been sent to the email address of the account that received enforcement action. I'd recommend checking the Enforcement page (http://enforcement.xbox.com) from the account in question as well as the details on the "How do I?" FAQ
page here: https://enforcement.xbox.com/en-US/home/howTo#sub-topic0-0. You should also check out the Case Review page if you feel the action is unjust for some reason or not violating the Code of Conduct. In addition, 24 hour suspensions do you qualify for
a case review.

enforcement notice