Enforcement notice? (Xbox profile customization suspended)

Konata Inoue · Nov 19, 2018

Hello,

I logged into my Xbox account this morning, just to find that I recieved an enforcement notice and cannot customize my profile for 24/hrs. Is there a way I can find out what exactly the reason was? Because I never had anything offensive in my BIO, no bad
posts and neither was my gamerpic bad.

Any help is appreciated,

Thanks.

:)

WhyAmIConsoleBanned · Nov 19, 2018

I need help it said my console was banned(PLEASE READ)

Hello and yea I was wondering it the XBL enforcement team would please read this and help me out
Last night I was playing black ops when it said dissconnected from Xbox live profile signed in elsewhere and then it said my profile was suspended and then a second later I tried to sign in on one of my other accounts and then it said I had been Console Banned and I was wondering if I could get some information on why this has happens
My gamer tag was-(Stealth Servers) guys please comment and help me out it would really help me out

DiamondCardz · Nov 19, 2018

I need help it said my console was banned(PLEASE READ)

Hello and yea I was wondering it the XBL enforcement team would please read this and help me out
Last night I was playing black ops when it said dissconnected from Xbox live profile signed in elsewhere and then it said my profile was suspended and then a second later I tried to sign in on one of my other accounts and then it said I had been Console Banned and I was wondering if I could get some information on why this has happens
My gamer tag was-(Stealth Servers) guys please comment and help me out it would really help me outClick to expand...
Click to expand...

The XBL enforcement team probably won't read this - you should contact XBL support. The person who signed into your account probably did something very bad to get your account Console Banned - the only other possibility is that you were Console Banned to keep your details secure and that you should contact Microsoft.

Mistress Sara · Nov 19, 2018

Hi there,

When it comes to suspensions issued by the Enforcement Team, the only way to get additional information is to go to https://enforcement.xbox.com/. No one other than an Enforcement
Team member can assist with specific suspension items.

If the suspension qualifies, you can submit a case review. If the suspension is 24 hour long, you won't be able to submit a case review.

Tormaz · Nov 6, 2018

Hello!

If you review the Xbox Code of Conduct, it gives you a good idea of what it could be.

https://enforcement.xbox.com/en-US/home/codeofconduct

I'm guessing it has to do with your gamerpic that falls into the Unauthorized category "Images and other content you don’t have permission to use" assuming it didn't fall into the illegal or controversial categories.

Tormaz

Hello!

If you review the Xbox Code of Conduct, it gives you a good idea of what it could be.

https://enforcement.xbox.com/en-US/home/codeofconduct

I'm guessing it has to do with your gamerpic that falls into the Unauthorized category "Images and other content you don’t have permission to use" assuming it didn't fall into the illegal or controversial categories.

Mistress Sara

Hi there,

When it comes to suspensions issued by the Enforcement Team, the only way to get additional information is to go to https://enforcement.xbox.com/. No one other than an Enforcement
Team member can assist with specific suspension items.

If the suspension qualifies, you can submit a case review. If the suspension is 24 hour long, you won't be able to submit a case review.

Zenosos

Hi Griimmjow,

Unfortunately Custom Profile Pic Uploads have been suspended until further notice, due to staff shortages. You can read the statement
here for all the information on the decision

XBF - Tali

Hello,

Unfortunately, this is not something that we have access to on the forums or through our customer support channels . If you feel this may be an error, you will need to submit a case review for further assistance. If you have questions regarding enforcement, you may review Xbox Enforcement for additional details or review the Xbox Enforcement Action FAQ.

Keep in mind that in accordance with the Xbox Community Standards:

We may permanently suspend a profile or device if we can no longer trust it due to a severe violation, or if our attempts to correct repeated negative behaviors are unsuccessful. Under permanent suspension, the owner of the suspended profile forfeits all licenses for games and other content, Xbox Live Gold and Xbox Game Pass membership time, and Microsoft account balances.

Thank you,

-Tali

steeledwand7664

To go along with what M3tal Daz3 said.

When you report someone you will not get any notice from the enforcement team of what their investigation determined for privacy purposes.

It does take time for the enforcement team to investigate a report so just because they were not suspended immediately doesnt mean that they were not suspended at a later date.

Enforcement notice? (Xbox profile customization suspended)