Enforcement needs contact team

Discus and support Enforcement needs contact team in XBoX on Consoles to solve the problem; So there was an enforcement action taken against my account. I can only speculate as to why (I have a pretty good idea) because enforcement has no way... Discussion in 'XBoX on Consoles' started by TheMOJOVERSE, Feb 8, 2018.

  1. TheMOJOVERSE
    TheMOJOVERSE Guest

    Enforcement needs contact team


    So there was an enforcement action taken against my account. I can only speculate as to why (I have a pretty good idea) because enforcement has no way to be contacted by anyone. Enforcement cases are not eligible for review. If you have an enforcement action
    against you, there's literally nothing you can do about it. That is wrong. We pay for the games, we pay for the Xbox live subscriptions. If there is an issue of any kind we deserve answers, otherwise, what are we paying for? I just paid for a year subscription
    so that someone could make a complaint and get me banned from using the exact thing I paid for.

    :)
     
    TheMOJOVERSE, Feb 8, 2018
    #1
  2. Smwutches
    Smwutches Guest
    Need contact with enforcement team.

    As long as you filed a complaint on him, they will investigate him. Suspensions are not always immediate and there is no way for you to now for sure if/when action is taken. Calling out other gamers is not allowed on the forums.
     
    Smwutches, Feb 8, 2018
    #2
  3. Need contact with enforcement team.

    I called a guy out on cheating in rainbow six seige. My friend voted to kick him and was the only one to do so because I didnt and the other two players were his friends. He then proceeded to team kill me the next two rounds for
    voting to kick him. I filed a report against him but he is still playing and I sent a rude message to him because of his hacking and team killing and I am now dealt a communications suspension. I am fine with doing the 14 day suspension but I dont think it's
    fair that [Mod removed for forums rule violation] should be able to continue playing like he is right now.
     
    ThePandasLand, Feb 8, 2018
    #3
  4. HAZMAT RADIO
    HAZMAT RADIO Guest

    Enforcement needs contact team

    "If you have an enforcement action against you, there's literally nothing you can do about it."



    If you want to contact the Xbox Live Policy & Enforcement Team you can file a Case Review

    - You can't file a Case Review if the suspension is less than 24 hours or you failed the questionnaire.


    - Note: Currently, Xbox device bans are not eligible for Case Review.

    Case Review -
    https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic0-6


    "We pay for the games, we pay for the Xbox live subscriptions"

    - You also agree to abide by the Terms of Use and Code of Conduct. Just because you pay for the service doesn't give you or anyone else the right to abuse the system or the others that pay just the same as you.

    Code of Conduct -
    https://enforcement.xbox.com/en-US/home/codeofconduct


    Xbox.com Terms of Use - Xbox.com Terms of Use and Notices

    "so that someone could make a complaint and get me banned"

    - If you abide by the code of conduct and terms of use, you're set. If you're going to use a derogatory vocabulary of mainly 4 letter words, then yeah, I'd say you're going to get a suspension.

    - Will I get banned just because I received complaints?

    No. A common misconception is that a certain number of reports will result in an automatic suspension. According to the myth, even if you haven’t done anything wrong someone can get you suspended by encouraging players to file many complaints. This is completely
    untrue.

    XBLPET investigates complaints and takes each report into consideration when making an enforcement decision, but a certain volume or frequency of complaints doesn’t guarantee a suspension. We take an evidence-based approach to enforcement and take numerous
    factors into account when considering issuing a suspension.

    https://enforcement.xbox.com/en-US/home/howto#sub-topic0-5



    If someone is making offensive remarks to you, do not reply back to them. Report and block them.

    - If you're in a party chat and offensive remarks are being made. Your account may receive a suspension just for being in that party if the party is reported.

    Submit a report on Xbox One -
    https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic2-0


    It's your account and you're responsible for it.
     
    HAZMAT RADIO, Feb 8, 2018
    #4
  5. xHAZMAT RADIOx is spot on here.

    I do find it interesting that some people see an Xbox Live subscription as similar to a Neflix or Amazon video subscription. With those, you just watch shows and films, you don't interact with other people. Xbox Live is an interactive community gaming service,
    because of this, it needs rules and you agreed to these rules when you signed up. It doesn't matter that you pay for it and you buy games for the system, you need to abide by the Code of Conduct.
     
    Obsessive Power, Nov 1, 2018
    #5
  6. Obsessive Power Win User

    Enforcement needs contact team

    xHAZMAT RADIOx is spot on here.

    I do find it interesting that some people see an Xbox Live subscription as similar to a Neflix or Amazon video subscription. With those, you just watch shows and films, you don't interact with other people. Xbox Live is an interactive community gaming service,
    because of this, it needs rules and you agreed to these rules when you signed up. It doesn't matter that you pay for it and you buy games for the system, you need to abide by the Code of Conduct.
  7. HAZMAT RADIO Win User

    Enforcement needs contact team

    "If you have an enforcement action against you, there's literally nothing you can do about it."



    If you want to contact the Xbox Live Policy & Enforcement Team you can file a Case Review

    - You can't file a Case Review if the suspension is less than 24 hours or you failed the questionnaire.


    - Note: Currently, Xbox device bans are not eligible for Case Review.

    Case Review -
    https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic0-6


    "We pay for the games, we pay for the Xbox live subscriptions"

    - You also agree to abide by the Terms of Use and Code of Conduct. Just because you pay for the service doesn't give you or anyone else the right to abuse the system or the others that pay just the same as you.

    Code of Conduct -
    https://enforcement.xbox.com/en-US/home/codeofconduct


    Xbox.com Terms of Use - https://www.xbox.com/en-US/Legal/XboxComTOU

    "so that someone could make a complaint and get me banned"

    - If you abide by the code of conduct and terms of use, you're set. If you're going to use a derogatory vocabulary of mainly 4 letter words, then yeah, I'd say you're going to get a suspension.

    - Will I get banned just because I received complaints?

    No. A common misconception is that a certain number of reports will result in an automatic suspension. According to the myth, even if you haven’t done anything wrong someone can get you suspended by encouraging players to file many complaints. This is completely
    untrue.

    XBLPET investigates complaints and takes each report into consideration when making an enforcement decision, but a certain volume or frequency of complaints doesn’t guarantee a suspension. We take an evidence-based approach to enforcement and take numerous
    factors into account when considering issuing a suspension.

    https://enforcement.xbox.com/en-US/home/howto#sub-topic0-5



    If someone is making offensive remarks to you, do not reply back to them. Report and block them.

    - If you're in a party chat and offensive remarks are being made. Your account may receive a suspension just for being in that party if the party is reported.

    Submit a report on Xbox One -
    https://enforcement.xbox.com/en-US/Home/HowTo#sub-topic2-0


    It's your account and you're responsible for it.
  8. Smwutches Win User

    Need contact with enforcement team.

    As long as you filed a complaint on him, they will investigate him. Suspensions are not always immediate and there is no way for you to now for sure if/when action is taken. Calling out other gamers is not allowed on the forums.
  9. Misses Quinzel Win User

    NEED CONTACT WITH ENFORCEMENT TEAM A.S.A.P

    P0IS0NED DWARF, please see the post above yours and post in those forums.
  10. Nathan Roberts (Sunk Win User

    NEED CONTACT WITH ENFORCEMENT TEAM A.S.A.P

    Hey there

    Also I would like to add.

    .

    Major Iris is correct with what he has said. All numbers that are meant for the public are shared on the official Microsoft website. I'm not looking for an argument but by posting a Number that Microsoft has not shared on their website is leading the customer
    into danger. This could be any number and anyone that phones it could be lead into a trap. This could be but not limited to their phone being hacked and their personal information being compromised. Not to mention Impersonation on a big scale. This is why
    you are only allowed to published numbers that Microsoft has published on their website. This is also why we are not allowed to publish other numbers that are non Microsoft. All the public contact information is available within these links bellow:

    support.microsoft.com/contactus

    support.xbox.com/.../contact-us

    .

    Just thought to share that out here

    Regards,
Thema:

Enforcement needs contact team

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