Enforcement issued twice

The enforcement team don't use the forums so no one here or at support can help with enforcement matters.

You would need to go to the enforcement site HERE for more info & to file for a case review if eligible.

For information about your ban and to see about submitting a case review, you'll need to go to http://enforcement.xbox.com

Sorry, but no one here on the forums can address issues dealing with enforcement actions.

You will need to visit Xbox's enforcement page to find out any information about your current case.

Here are some links that might be useful for future reference.

Link 1:
https://enforcement.xbox.com

Link 2: https://enforcement.xbox.com/en-US/home/howto#sub-topic0-5

Link 3: http://support.xbox.com/en-US/xbox-one/xbox-live/enforcement-on-xbox-live

Link 4:
https://enforcement.xbox.com/Enforcement/ShowEnforcements


Link 5:
http://enforcement.xbox.com/home/staysafe#topic0

Link 6:
http://enforcement.xbox.com/home/howto#sub-topic0-6

https://enforcement.xbox.com/en-US/home/howto#sub-topic0-5

I wasn’t doing anything wrong when I got suspended. Why did this happen?
While some Code of Conduct violations are immediately resolved, XBLPET also conducts reactive investigations. Many of these investigations are triggered by player complaints. The Code of Conduct has no statute of limitations, and users may be enforced upon
at any time for past offenses.

A player may be offline (or playing single player) at the time of the suspension, but his or her online status at that particular moment may have no bearing on the reason behind the enforcement. If you receive a suspension and are
not sure why it occurred, please check the email sent to your Microsoft Account or view your
Enforcement History on enforcement.xbox.com.

Will I get banned just because I received complaints?
No. A common misconception is that a certain number of reports will result in an automatic suspension. According to the myth, even if you haven’t done anything wrong someone can get you suspended by encouraging players to file many complaints. This is completely
untrue.

XBLPET investigates complaints and takes each report into consideration when making an enforcement decision, but a certain volume or frequency of complaints doesn’t guarantee a suspension. We take an evidence-based approach to enforcement and take numerous
factors into account when considering issuing a suspension. The context around the content or activity is particularly essential and drives our decision-making process. Simply put, there is no magic formula that instantly results in a suspension.

Despite what some may claim, XBLPET will never ever ban anyone “for no reason”. Suspensions
always occur as a result of a specific Code of Conduct violation.

To answer your question,the only time a decision is reversed is if the enforcement team made a mistake which is extremely rare.

Any report is thoroughly investigated before any enforcement action is issued to make sure this doesn't happen.

You can't be suspended twice for the same offence.